Category: Tech Insight
Helping clients take advantage of open source with commercial options
The beauty of open source is that you can download and install it for free, but once that’s done, it’s not always easy building a working understanding of complex software. That’s where commercial businesses built on top of open source...
Crunch time for Windows 10 migrations arrives
With less than three months to go before Microsoft ends free support for Windows 7 on January 14th of 2020, a survey published today by Ivanti, a provider of IT asset management tools, finds that 59 percent of the IT...
Tech Time Warp: Say “Aloha” to the first wireless network
As it turns out, you really are saying “Aloha” every time you send a text or make a call using your mobile phone. AlohaNet, the technology that paved the way for Wi-Fi, Bluetooth, and mobile phone networks, got its start...
IT service providers should start gearing up for 5G now
It may still be a while before 5G wireless network become pervasively available, but a report published by Infosys this week makes it clear that organizations are already starting to formulate their strategies. A global survey of 850 senior business...
Gartner outlines top ten technology trends for 2020
The futurist Paul Saffo often reminds IT leaders that it’s important to never mistake a clear view for a short distance. At the annual Gartner IT Symposium/Xpo conference this week, the analyst firm once again identified the top ten strategy...
Tech Time Warp: 20 years later, IoT devices add to cybersecurity risk
As you check your FitBit for your daily step count and ask Alexa to order your groceries and control your “smart” home, it’s hard to imagine life without the ease of the “Internet of Things.” All of these devices —...
Help your clients responsibly navigate open source
More and more companies are developing software using open source pieces, or using open source tools. As that happens, MSPs need to help clients use it responsibly and so they can comply with licensing rules. You can’t just throw in...
IT services providers need to fill the digital business transformation void
The rise of digital business transformation initiative has the potential to be a major boon for IT services providers. Organizations of all sizes are starting to recognize they need to not only employ IT to become more efficient, they also...
Bots with conversational interfaces come to Managed Services
Managed service providers (MSPs) should start moving now toward incorporating conversational interfaces into their customer service applications. Chat bots that rely on natural language interfaces are already employed on the Web. The next wave of these bots, however, will support...
Customization can help your clients overcome software limitations
When the Model T Fords came out, Henry Ford used to say, “You can have any color you want, as long as it’s black.” Ford, who was among the first to mass produce cars on an assembly line, was apparently...
