Category: Tech Insight
Tech Time Warp: Augmented Reality’s journey to the Super Bowl
CBS has announced that Super Bowl LIII between the New England Patriots and the Los Angeles Rams will feature unprecedented use of augmented reality. Four cameras — including the popular Skycam — offer live augmented reality graphics will be used...
The 6 rules for using AI effectively within your MSP business
Are you taking advantage of the great opportunity that Artificial Intelligence (AI) offers to your IT Solution Provider or Managed Service Provider (MSP) business?
Gartner forecasts dramatic shift in IT spending through the end of the decade
After seeing a 5.6 percent growth in IT services spending in the last year, Gartner forecasted that the spending on IT services will grow a more modest 4.7 and 4.8 percent in 2019 and 2020, respectively.
Tech Time Warp: Microsoft takes down the Waladec botnet
Waladec would be just another botnet that churned out spam if it weren’t for Microsoft’s groundbreaking approach to stop it. The botnet — which first began noticeably proliferating in January 2009 — was sending 1.5 billion spam messages daily. Microsoft’s...
Survey highlights need for data sanitization services for outdated IT equipment
A global survey of 600 data center professionals published by Blancco Technology Group, a provider of data erasure tools, suggests that there is a major opportunity for managed service providers (MSPs) to create a practice around helping IT organizations retire...
Report highlights how AWS cloud is rapidly evolving
In the age of the cloud, the most widely employed service doesn’t always reflect where the biggest emerging opportunities are for managed service providers (MSPs). With that issue in mind, 2nd Watch, a provider of managed and professional services for...
You could learn a lot by watching Amazon
You could learn a lot by watching what Amazon does as a company. It may be much larger than yours, but there are certain actions and guiding principles from the company that are worth paying attention to.
Tech Time Warp: Happy birthday, Blackberry!
On Jan. 19, the Blackberry turns 20. Not quite old enough to drink, but still relegated to the history books. (Although a spot at the Smithsonian isn’t too shabby.)
Increasing investments in IT automation will have profound implications for MSPs in 2019
Arguably, whenever a new use case for IT is being considered, MSPs are presented with one of the best opportunities to engage the customer. In these circumstances, MSPs don’t usually have to contend with as much bias as relying on...
How to keep your clients going should disaster strike
We all know that bad stuff can happen to good clients. It could involve a massive weather event closing down offices, or perhaps a cyber security incident that takes down a network. Perhaps there could even be war or political...
