Category: Tech Insight
Cloud 5: Microsoft’s cloud profits, IDC cloud prediction
Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...
IBM is still struggling to find success in the cloud
IBM’s filed its Q2 2017 earnings report this week, which was never a pretty sight in recent years, and sure enough the company suffered through its 21st straight quarter of declining revenue. It’s an astonishing streak. If IBM were a...
Coming to terms with fear and loathing of artificial intelligence
By now most IT leaders have accepted that large swaths of the routine functions performed inside and outside of the IT department will soon be automated thanks to advances in artificial intelligence (AI) applications employing machine and deep learning algorithms....
The cloud data center building boom
Seems like every week, we have a major cloud vendor opening up a new data center or a new region (cluster of data centers) somewhere in the world. Just last week, Apple opened one in China and announced they would...
2 Critical findings from Kaseya’s 2017 MSP Global Pricing Survey
Looking to grow your MSP this year, but unsure which trends to capitalize on? In the 2017 Kaseya MSP Global Pricing Survey, MSPs from around the world weighed in on market growth, what sets high-preforming MSPs apart, and technology trends...
Executive Viewpoints: 4 MSP Predictions for 2017
As 2016 comes to a close, we sat down with three executives from Intronis MSP Solutions by Barracuda to get their perspectives on what’s in store for the MSPs in 2017.
The trouble with customer satisfaction
A new report suggests that when it comes the customer experience being provided by IT service providers there’s plenty of room for improvement. But, who is ultimately responsible for this state of affairs is debatable. The 2016 Temkin Experience Ratings of Tech...
What the rise of DevOps and microservices means for MSPs
As is often the case in IT, there is usually a fair amount of revisionist history applied to determining what was the original cause of certain trends. Case in point is a recent survey of 1,850 IT professionals conducted by...
What a Trump administration might mean for IT service providers
While IT issues were hardly a major focus of the 2016 presidential election, the election of Donald Trump to be president of the United States has some interesting implications for IT services providers. Trump has said little about technology issues,...
Friends don’t let friends build data centers anymore
While there may be confusion in the wake of CenturyLink’s decision to first acquire Level3 Communications for $34 billion and then sell its data centers for $2.3 billion to a consortium of private equity firms to help fund the deal,...