Category: Tech Insight
Ask an MSP Expert: Collect and incorporate customer feedback
Q: My MSP business is looking to expand, and we’re planning to open offices in other cities and service customers in new verticals. It’s exciting, but I know that as businesses scale there are usually growing pains. Before we start...
Using World Backup Day as an MSP Marketing Opportunity
March 31 is approaching fast, but there’s still time for you to kick off communication with your customers and prospects to remind them of the importance of making sure their data is securely backed up and keeping their business fully...
Ask an MSP Expert: When should I sell appliance-based backup versus cloud backup?
Q: I’m trying to decide what type of backup to sell to one of my potential customers. I’ve typically been selling appliance-based backup, but now I’m looking to offer cloud backup as an option. I also want to be able...
KeRanger brings ransomware to the Mac
Not too long ago one of the benefits of using a Macintosh for work was that there wasn’t enough of these systems in place to make it worthwhile for hackers to target them. Fast forward to today, and the growing...
You’ve probably forgotten how weird these 10 tech terms sound
Working in the marketing department at Intronis, I feel like I come across a new tech term every day. And some of them are just odd. Do you ever wonder about words like “cookies,” “bits,” and “bytes” and where they...
Doing business like a high school student
Last week, I had the pleasure of participating as a judge at the Massachusetts District 5 DECA competition. DECA is an international association of marketing students preparing to position themselves as entrepreneurs and leaders in the business world. I was...
The powerful form of marketing every IT service company needs to use
Pop quiz: What is the most profitable form of marketing that an IT service company can have as part of its marketing arsenal? Hint: It’s also the one marketing strategy that is rarely used to its fullest extent. Experts claim...
Giving Tuesday: 7 cool tech charities MSPs should check out
Now that the post-Thanksgiving shopping frenzy is over (Hope you got some good deals!), it’s time for something a little different. Giving Tuesday is a tradition that started in 2012 as a day to celebrate and encourage giving back. For...
The 3-2-1 approach to protecting your clients’ virtualized IT
As an Intronis solutions engineer, I get the privilege of working with MSP technicians with a variety of skill sets. They, in turn, work with business and institutional customers with a variety of business models and technical proficiencies. This means...
CyberSecurity Insights for MSPs – A Panel Discussion
I recently sat in on a panel webinar that Intronis MSP Solutions hosted with the help of two channel Partners, Chris Cable of Techworks Consulting and Ryan Rosenkaimer of Alura Business Solutions. I knew that with their collective experience and...
