Results for: Ask an MSP Expert
Ask an MSP Expert: How to explain malware to my customers
Q: I’m having trouble explaining malware to my customers. Can you define malware in terms they can understand? Also, what tips can I give them to help protect their business from a malware attack? You’re not alone. Every MSP faces...
Ask an MSP Expert: How to make backup mandatory for my customers
Q: I know the value of selling cloud backup and recovery as part of a managed service agreement, but some of my customers don’t get it and say they’d rather skip it. Should I make it a mandatory service for all...
Ask an Expert: How can I measure my MSP marketing success?
Q: We are investing more money in our MSP marketing, but we’re looking for ways to track our success. What marketing metrics should we measure? First of all, congratulations! Measuring the effectiveness of your campaigns is a great way to...
Ask a MSP Expert: What’s the best way to package my managed services?
Q: My clients always want to pick and choose what services they get and I feel like they usually miss something important. How do I package my services to make sure they’re getting what they want, while also making sure...
The MSP’s role in rising data center demand
Managed service providers (MSPs) that require access to data centers to deliver services have known for a while now that demand for computer and storage services far outstrips the available supply. Vacancies in data centers hit a record low of...
Generative AI inference engines create MSP opportunities
More organizations are beginning to operationalize generative artificial intelligence (AI). Along with this, many of them will be looking to managed service providers (MSPs) to help them optimally deploy the inference engines that are needed to analyze data in production...
Data migration expertise: A must-have for MSPs
Managed service providers (MSPs) that have data migration expertise are finding their services are in more demand than ever. A survey of 300 application and software development, IT, and security leaders conducted on behalf of Onymos, found that more than...
MSP expertise needed to enhance cloud services experience
A survey of more than 500 IT professionals, conducted by Civo, a provider of cloud computing services, suggests that well over a third of organizations need some help managing their cloud computing environments. Rising cloud costs are often being ignored...
MSP tips to properly dispose e-waste
Managed service providers (MSPs) have a lot to do when it comes to keeping their clients safe. For example, they must watch patches, firewalls, IoT, and even dumpsters. While it is illegal to toss electric waste (e-waste) into the dumpster...
Why one “human” call to action on your MSP’s website is the right approach
When was the last time you went to a website and handed over your email address to download a white paper, video, or eBook? You probably can’t remember. A few years back, sure, it might have made sense. These days,...
