Results for: Ask an MSP Expert

Cybersecurity opportunities for MSPs in 2020
Buckle up because 2020 promises to be quite a ride for MSPs that offer cybersecurity services. The MSP Expo, the annual gathering of stakeholders from across the spectrum, has declared that “2020 will be the year of MSP cybersecurity.” We...

Shift to the hybrid cloud drives increased reliance on MSPs
Just about everyone agrees that more application workloads will be moving into the cloud. The only real question now, is to what degree. A survey of 508 IT professionals conducted by Internap (INAP), a provider of managed services, finds that...

Digital business transformation initiatives need MSPs with data management expertise
A survey of 450 digital transformation leaders conducted by the market research firm Vanson Bourne, on behalf of Couchbase, a provider of a document database, finds that organizations will spend an average on $30 million on these types of project...

Here’s where to get started with cold email campaigns for MSPs
In a lot of my discussions with MSP business owners, I find that people are often receptive to the idea of conducting cold email outreach campaigns… they’re just usually not sure where to begin. We all know what a cold...

MSPs need to help customers confront their cybersecurity fears
Halloween is supposed to that one day of the year when ghosts, goblins, and other supernatural threats are supposedly allowed to roam the land before the onset of the dark days of winter. Unfortunately, for cybersecurity professionals, every day feels...

Four areas MSPs need to consider while transitioning to 5G
For years we’ve anticipated 5G’s arrival, and as we approach 2020, you’ll be hearing about it more and more. Welcome to a world where data is transferred up to 100 times faster than current speeds. Countries like South Korea and...

Run your MSP like a SaaS Company
Many MSP owners I’ve spoken with have said that the hardest part in sales is getting the permission to impress a prospect in the first place. Most potential clients are getting support from a competitor and they might not be...

MSPs should start investing in the banking industry
Financial firms have long been at the forefront of malware attacks. In fact, a report released this year shows that a full 25 percent of attacks are aimed at businesses in the finance industry. The reasons for “virtual bank robberies”...

This Labor Day, MSPs should rethink their IT staffing strategy
During the upcoming Labor Day holiday weekend, most leaders of managed service providers (MSPs) will turn their thoughts to IT staffing issues. After all, the success of any MSP basically comes down to how they manage their IT talent. The...

Cybersecurity attacks aimed at MSPs are taking a toll
For the better part of a year now, managed service providers (MSPs) have been the focal point of a series of attacks that are starting to erode customer confidence. A survey of 476 attendees at the recent Black Hat USA...