Results for: ransomware
How can I demonstrate more value to managed service customers?
Q: My MSP has had trouble in maintaining customer satisfaction customers. What part of our partnership, beyond our traditional delivery of services, should we highlight to demonstrate our value to their SMB businesses? Many managed service providers (MSPs) are initially...
Untrained end users are the biggest threat to cybersecurity
What is the biggest threat to IT infrastructure right now? According to one of Canada’s premier cybersecurity experts, if you answered malware or ransomware or crypto, you’d be wrong. According to Calgary-based cybersecurity leader Sonya Goulet, the most significant risk...
Zero-Tolerance: Cheap cybersecurity is always a bad bargain
Cybercriminals have discovered a simple trick for multiplying their effectiveness: target MSPs themselves. If breaching one business’ systems is like slipping past a security guard unnoticed, infiltrating an MSP is like stealing that guard’s whole key ring. A successful MSP...
AI poised to make a comeback in 2021
After much fanfare and promise in 2018 and 2019, AI’s role in cybersecurity seemed to fly under the radar in 2020. But AI didn’t go anywhere, and we expect to hear much more about it in 2021. A couple of factors...
Rethinking personally identifiable information in 2021
In a year full of data breaches, ransomware, and phishing, now is a good time to put things into perspective and perhaps rethink data security for the coming year. The fact is, all cybersecurity is created equal, and not all...
Cybersecurity laws: What MSPs need to do
Cybersecurity isn’t just about firewalls and patching. Cybersecurity is also about education and legislation — often, these two go hand in hand. The legislative landscape is continuously evolving as more rules and regulations attempt to add guardrails and protections to...
BEC attacks on the rise
In a year dominated by COVID, elections, and ransomware, there are plenty of cybersecurity experts looking to other emerging threats as we begin to wind down the year. “I think the biggest cybersecurity threat facing businesses today are user account...
Domains impersonating news sites emerge as cybersecurity threat
SmarterMSP has highlighted the recent danger of malware and ransomware coming into email boxes tied to news of the day. An example might be an email appeal for funds related to post-election legal action or rebuilding after California’s wildfires. Other...
Ask an MSP Expert: MSPs and November elections
No matter what happens on Election Day in the USA, it will ripple through the MSP ecosystem. All significant events tend to bring out the cybercriminals, and 2020 has been a bonanza for the bad guys. According to a Forbes...
MSPs and election cybersecurity
MSPs have emerged as central players in the democracy machinery. And after a rash of recent attacks on MSPs, some worry that MSPs may face a new challenge in election cybersecurity for the United States’ upcoming Presidential elections. Tim Davis,...
