Results for: tip tuesday
Tip Tuesday: 5 MSP marketing tips for World Backup Day
Most MSPs have run into customers or prospects that refuse to add a backup solution or upgrade from their current one to another that better meets their needs. They believe that their current set-up is satisfactory because the decision makers...
Tip Tuesday: Making an Impactful Customer Connection
Are you connecting with your customers effectively? Even with new technology at our fingertips, businesses still rely heavily on email and phone calls as a means of communication. In a 2018 report, The Radicati Group estimated that the number of...
Tip Tuesday: 5 MSP marketing tips for World Backup Day
Most MSP’s have run into customers or prospects that refuse to add a backup solution or upgrade from their current one to another that better meets their needs. They believe that their current set-up is satisfactory because the decision makers...
Tech Time Warp: The history of Patch Tuesday
Mondays are manic, Wednesday is Hump Day, Thursdays are thirsty, and TGIF. What about poor Tuesday? Well, for the past 20 years, Tuesday has been the responsible workday, thanks to Microsoft. In this edition of Tech Time Warp, we see...
Cybersecurity Awareness Month: Tips to follow year-round
While Cybersecurity Awareness Month serves as a reminder for everyone to follow cybersecurity best practices, strong awareness should continue year-round. This month, the Cybersecurity and Infrastructure Security Alliance released their “Secure Our World” awareness campaign that aims to broadly promote cybersecurity...
Top highlights of 2024 on SmarterMSP.com
2024 has been a busy year for SmarterMSP.com. Our team has curated content to help managed service providers (MSPs) enhance their business, sales, and marketing strategies, stay ahead of emerging trends and cyber threats, and, most importantly, prioritize customers. As...
Finding motivation to do more for the channel
CompTIA, a non-profit trade association that issues professional certifications for the IT industry, recently named Lauren Beliveau, senior content marketing specialist at Barracuda MSP, as one of their 2019 ChannelChangers. ChannelChangers are technology professionals who serve as up-and-coming leaders with...
Pioneers in Tech: The chance to own the image of a visionary
If you have a couple of hundred thousand dollars to spare, you currently have the opportunity to purchase the only known photographs of the world’s first computer programming visionary, Ada Lovelace. Discover her legacy in this edition of Pioneers in...
It is time for MSPs to embrace agentic artificial intelligence (AI)
I am willing to bet that almost every managed service provider (MSP) will, or at the very least, experiment with agentic AI in 2025. Rapid advances of large language models (LLMs) to probabilistically manage tasks have led IT vendors, IT...
The SOC case files: Play ransomware targets manufacturing firm
Incident summary A U.S.-based manufacturing company was recently targeted by the Play ransomware group in the early hours of the morning. The attackers broke into an under-protected domain controller at 1:00 am. At 3:20 a.m. the gang attempted to execute...
