Tag: AI
Pioneers in Tech: Marian Croak, an “American idol” with 200 patents
Readers of a certain age will remember the frustration of trying to dial in their votes for Kelly Clarkson during the first season of American Idol. The phone lines would become overloaded! Most of us dialing in for Kelly probably...
Why patch management automation is more critical than ever
In a shift that bodes well for managed service providers (MSP), a survey of over 250 security and IT professionals found patch management to be a significantly higher cybersecurity priority. Patching can be disruptive and resource-intensive Conducted by Demand Metric on behalf...
Cloud computing expertise in high demand for 2025
Despite the spike in demand for cloud computing services in 2024, consumption is expected to increase further as organizations head into 2025. This growth is mainly driven by the rise of artificial intelligence (AI) applications. A report from Synergy Research...
AI adoption: Challenges and opportunities for MSPs
An expected boon to IT spending driven by investments in artificial intelligence (AI) may take longer to materialize than expected. A UBS survey of over 120 IT executives found that only 11 percent are running an AI application in a...
2025 trends for MSP marketing
It’s that time of year again—the time when we set goals and look forward to what the new year may bring. I’ve been in the managed service provider (MSP) marketing space for a very long time – and I can...
Major 2025 spike in cloud spending bodes well for MSPs
Gartner is forecasting a 21.5 percent increase in spending on public cloud services in 2025. This increase is forecasted based on the investments in artificial intelligence (AI). The market research firm expects cloud spending to reach $723.4 billion, up from $595.7...
Insider threats expected to persist in 2025
SmarterMSP.com recently covered the topic of insider threats, but many experts continue to point to these types of threats as one of the biggest cybersecurity challenges impacting organizations in 2025. The Hacker News, for instance, says: Insider threats are expected...
Ask an MSP Expert: Unlocking the power of AI for marketing
As managed service providers (MSPs) continue to explore the potential of artificial intelligence (AI), many are asking the innovative ways they can integrate AI into their operations. Logan Ochitwa and Andrew Down from Vendasta recently shared valuable insights in a...
It is time for MSPs to embrace agentic artificial intelligence (AI)
I am willing to bet that almost every managed service provider (MSP) will, or at the very least, experiment with agentic AI in 2025. Rapid advances of large language models (LLMs) to probabilistically manage tasks have led IT vendors, IT...
