Tag: AI

AI
An in-depth look at the role of AI in today’s email threats

An in-depth look at the role of AI in today’s email threats

IT business growth expert Richard Tubb and Senior Director of Product Marketing Nishant Taneja dive into the ever-evolving email threats in the age of AI during a recent webinar. They shared how AI has transformed phishing attacks as well as...

/ March 21, 2024
ai sell
Using AI to cross-sell and upsell

Using AI to cross-sell and upsell

Increasing revenue, particularly with a good margin, is a major focus for any business. Many managed service providers (MSPs) find themselves in a situation where they have gotten off the ground and survived mainly through gaining passing trade with strong...

/ March 20, 2024
cloud computing
Survey reveals cloud computing opportunity for MSPs with enterprise clients

Survey reveals cloud computing opportunity for MSPs with enterprise clients

A survey of 1,300 chief information officers (CIOs), chief technology officers (CTOs), and other senior technology leaders with more than 1,000 employees suggests cloud computing environments are becoming more complex at a rate that most internal IT teams cannot effectively...

/ March 20, 2024
ChatGPT
ChatGPT for MSP marketing: Predictions for 2024

ChatGPT for MSP marketing: Predictions for 2024

As part of our 2-part series on ChatGPT for MSP marketing, this second entry highlights future predictions of how ChatGPT will continue to unfold for MSPs looking to implement the tool into their marketing strategy. In case you missed part...

/ March 6, 2024
economic challenges
Navigating economic challenges requires flexibility

Navigating economic challenges requires flexibility

How organizations prefer to acquire IT products and services naturally varies widely from one organization to another. However, savvy managed service providers (MSPs) will need to pivot as macroeconomic conditions continue to change. For example, when interest rates are high,...

/ March 4, 2024
AI
Five ways cybercriminals use AI to wreak havoc

Five ways cybercriminals use AI to wreak havoc

It seems that each time there is a new technology advancement, criminals quickly cut to the front of the line when it comes to dreaming up new applications. That is the case with generative artificial intelligence (AI), which has been...

/ February 29, 2024
ChatGPT
ChatGPT for MSP marketing: What we’ve learned one year in

ChatGPT for MSP marketing: What we’ve learned one year in

ChatGPT was unveiled on November 30, 2022 – and there has been no looking back in the marketing world. I want to start by saying that artificial intelligence (AI) is nothing new in marketing. Just like Bitcoin brought cryptocurrency into...

/ February 28, 2024
quantum computing
Quantum hasn’t taken a quantum leap – yet

Quantum hasn’t taken a quantum leap – yet

While artificial intelligence (AI) has been sucking all the oxygen out of the room when it comes to IT discussion and hype, another change is on the horizon. It may be just as consequential, and managed service providers (MSPs) would...

/ February 28, 2024
Tip Tuesday: Crafting custom AI strategies for SMBs

Tip Tuesday: Crafting custom AI strategies for SMBs

Artificial intelligence (AI) is the most disruptive technology of our time. However, as more organizations capitalize on this technology, managed service providers (MSPs) could experience substantial growth. Small and medium businesses (SMBs) may lack the internal resources and skills to...

/ February 27, 2024
cybersecurity
MSPs have an opportunity to change the cybersecurity game

MSPs have an opportunity to change the cybersecurity game

For as long as anyone can remember, cybersecurity has been a game of whac-a-mole where resources are hopefully marshaled in time to thwart a threat either before damage is inflicted or, at the very least, as quickly as possible once...

/ February 26, 2024