Tag: COVID-19

COVID-19 continues to impact the MSP community

COVID-19 continues to impact the MSP community

Up until mid-March, 2020 was shaping up to be a banner year for MSPs: a robust economy, new opportunity, and the typical menu of cyberthreats. What a difference a month or two makes! Now, much of an MSP’s fortune depends...

/ April 30, 2020
Ask an MSP Expert: Caring about CARES

Ask an MSP Expert: Caring about CARES

Q: My MSP has several clients who are unable to pay because they now have customers who aren’t paying them. I’ve thought about applying for a loan through the CARES Act. Do you think this a good idea? Before we...

/ April 27, 2020
Cybersecurity: MSPs, healthcare clients, and COVID-19

Cybersecurity: MSPs, healthcare clients, and COVID-19

The American Medical Association (AMA) reports that during the current COVID-19 pandemic, many physicians are working from home, using their personal computers and mobile devices to help care for patients. Medical work from home (MWFH) can lead to all sorts...

/ April 23, 2020
IT’s priorities are changing quickly in the face of the pandemic

IT’s priorities are changing quickly in the face of the pandemic

Things are a bit crazy out there. Many of your clients have likely shut down their offices — where possible — and moved to work-from-home. Even businesses like restaurants have had to alter the way they do business — and...

/ April 23, 2020
How COVID-19 pandemic will change managed services utterly

How COVID-19 pandemic will change managed services utterly

The market research firm Information Services Group (ISG) is forecasting that global spending on managed services will decline 7 percent for the full 2020 year in the wake of the COVID-19 pandemic. Given the current pause in spending by most...

/ April 22, 2020
The importance of helping clients control SaaS costs

The importance of helping clients control SaaS costs

The COVID-19 crisis has forced most offices to close in observance of social distancing guidelines. Suddenly, millions of employees are working from home. Having access to cloud services to connect to one another and continue working has helped businesses keep...

/ April 9, 2020
Managing your networks and IT infrastructure during COVID-19

Managing your networks and IT infrastructure during COVID-19

These are unprecedented times. McKinsey & Company may have said it best when referring to the upending of our economy and our lives due to the pervasion of the coronavirus: “It’s rare that a business is prepared for a pandemic...

/ April 7, 2020
Pandemic plans: How can I help my SMB customers prepare?

Pandemic plans: How can I help my SMB customers prepare?

During flu season, it’s only natural to prioritize health. We tend to eat better, exercise more, and make an extra effort to remember our daily vitamins. But when sickness hits on a global scale, it’s not enough to focus on...

/ April 2, 2020
Ten things MSPs should focus on to mitigate economic downturn caused by COVID-19

Ten things MSPs should focus on to mitigate economic downturn caused by COVID-19

The COVID-19 pandemic is clearly driving a wave of economic disruption from which no managed services provider (MSP) will be immune. However, as organizations move to implement business continuity plans, many of them are turning to MSPs. In fact, there...

/ April 1, 2020
How to become the hero in an unlikely situation

How to become the hero in an unlikely situation

Last week, you read about A gift for the MSP heroes of the COVID-19 pandemic. Now, you’ll have the opportunity to explore this topic in depth with the expert, Derek Marin, the founder of Simple Selling. We teamed up to...

/ March 31, 2020