Tag: COVID-19
Tech improvements for your MSP during the pandemic
The pandemic has revealed that MSPs and IT organizations are more essential than ever. It’s hard to imagine what it would have been like, trying to move an entire workforce to a remote environment without the help of MSPs and...
COVID-19 has the potential to change the nature of work forever
Over the last several months, many businesses, large and small, have been forced to close their offices and send employees home to work. This has presented many challenges, but companies have also learned many lessons about remote work that could...
Organizations are betting on IT like never before
Historically, anytime there has been a sharp economic downturn, investments in IT have tended to suffer. Fortunately, the economic downturn brought on by the COVID-19 pandemic appears to be something altogether different. Recent financial results, from Intel and Microsoft especially,...
Salesforce Research: Workers see a hybrid work/office future
Employees are starting to return to the office, either partially or fully depending on their unique situations, and as an MSP you might be seeing that happen with your customers. This begs the question what will going back to the...
Three tips for prospecting for your MSP post-pandemic
Before COVID-19, managed services prospecting was challenging for MSP business owners. Selling in a displacement market (a market in which, real or perceived, your potential buyer already has a solution, and you’d like to replace it, or “displace” their current...
Summer cybersecurity dangers
In simpler times, some businesses would literally hang a sign on their door each summer saying “Gone Fishin’” and close for two weeks. In today’s world, hackers might as well hang a sign on their door in summer that says...
Shift to the cloud creates additional IT complexities
In the wake of the COVID-19 pandemic, it’s clear that more applications will be moving into the cloud at a faster rate than ever. In general, organizations now have a much greater appreciation for IT flexibility and application resiliency. In...
Ask an MSP Expert: MSPs prepare for return to normal
Q: Many of my clients are beginning to let their employees and end-users return to their establishments, as local government restrictions are slowly removed. As the ‘return to normal’ slowly progresses, how can my MSP business best prepare for this...
Don’t ignore the basics: Pandemic patching and other musts for MSPs
Business models have been put into a blender and pulsed and pureed since the arrival of COVID-19 earlier this year. The resulting workplace environment has been unrecognizable in many cases with workforces hunkered down at home, businesses shuttered, and security teams...
Helping clients adjust to the new reality of working
The pandemic has pushed many businesses to close offices and move to entirely working from home. This has led to many adjustments in how people work and what they need from IT. While this may have been thought of as...
