Tag: Managed services
Tip Tuesday: How to use your PSA to simplify client compliance
Your clients need to meet stringent regulations to avoid fines and legal repercussions. As their managed service provider (MSP), they trust you to help them. Balancing the growing demand for compliance with limited resources is complex, especially when workflows vary...
The future of MSP success: Outcomes over offerings
A recent report from Guidehouse signals the dawn of a new era for managed services. By the end of 2025, fees and contracts will increasingly be tied to business outcomes rather than traditional service delivery. As this transition unfolds, expect...
AWS Insights: How profitability scales with services expertise
A survey of 35 Amazon Web Services (AWS) partners reveals that services revenue per dollar of AWS-generated revenue varies widely, depending on the level of expertise and the breadth of services offered across the customer lifecycle. Key findings Conducted by...
Caught between a rock and a hyperscaler
Remember the good old days when certain activities—hosting email, running data analytics, and delivering reports—were strong revenue drivers? With major players like AWS, Azure, and Google Cloud Platform (GCP) entering the arena, those capabilities quickly became table stakes. Each hyperscaler...
The AI shift: Is It time MSPs turned MIPs?
A Top Down Ventures report forecasts that next-generation managed service providers (MSPs) that are focused on outcomes driven by artificial intelligence (AI) agents, will enjoy 10 to 15 basis points of higher EBITA margins than their current average. The next...
Global momentum in managed services growth
A report from Information Services Group (ISG) finds that billing for managed services valued over $5 million in the Americas grew by 22 percent in the third quarter. However, the global market declined by 2 percent, primarily due to delays...
AI tools spark surge in security service needs
The rapid spread of generative artificial intelligence (Gen AI) tools has reached a tipping point, raising serious cybersecurity concerns, and creating opportunities for managed service providers (MSPs). A survey of 200 North American security leaders conducted by OpinionRoute on behalf...
MSPs: Never start with technology when selling your managed services
As someone who has spent hundreds of thousands of dollars on sales coaching while growing my own business into one of the fastest-growing marketing companies for managed service providers (MSPs), it’s fair to say that I’ve paid my dues as...
The MSP Customer Insight Report 2025: Key takeaways for success
Managed service providers (MSPs) have become indispensable partners for organizations navigating the security challenges that accompany business growth. These challenges include increased IT complexity, managing a spiraling number of security tools, and adapting security strategies to keep pace with expansion....
Close hidden security gaps with Barracuda Managed Vulnerability Security
We are excited to announce the launch of Barracuda Managed Vulnerability Security. This is a fully managed vulnerability scanning service that extends the BarracudaONE platform and is backed by Barracuda’s global, award-winning security operations center (SOC). Barracuda Managed Vulnerability Security scans for...
