Tag: Managed services
The MSP guide to creating an effective email newsletter
Most MSPs have thought about starting a company email newsletter. Our inboxes get flooded with email newsletters from companies every single day. Some of them are amazing – most of them go straight to the trash. But what makes an...
AI is on track to transform managed services in 2024
Artificial intelligence is all the rage these days, but many managed service providers (MSPs) have been making use of it in some capacity for years. The main difference is with the rise of generative AI. It’s now becoming possible to...
Demand for managed cloud services continues to grow
The managed cloud services market is forecasted to reach $60.7 billion in revenue by 2027 after growing at a 12 percent compound annual rate. The bulk of those managed services are naturally going to be provided by the cloud service...
SMBs must prioritize cybersecurity planning
Cybersecurity vulnerabilities connected to large businesses have received much attention recently, especially the several casinos in Las Vegas that were forced to go offline due to cyberattacks. Casinos are a vital economic engine in Nevada, but it’s not just sprawling...
Empathy: The key to unlocking successful customer partnerships
Business partnerships can be structured around several factors—shared opportunities, complementary technologies or customer bases, long-standing personal relationships, or even the sharing of mutual competitors. Trust is critical, of course, but there is another element that is also important when it...
Pushing the ‘M’ in MSP
At times, it is easy to forget what the actuality of being an MSP is. The provision of one or more services as described in the contract is apparent – and this should be conducted in a way that makes...
DaaS market is finally coming of age
It’s been a long time coming, but it appears that the desktop-as-a-service (DaaS) method for managing IT is finally gaining significant traction. A report from Custom Market Insights values the DaaS market at $6.2 billion in 2023, with a compound...
Tip Tuesday: Optimizing multi-cloud network management
Multi-cloud strategies are quickly becoming the norm for businesses today. Managed service providers (MSPs) offering cloud-based services can benefit from these architectures more than most, as their scalability and reliability create convenience for end users. However, managing multi-cloud networks can...
PwC report highlights the need for managed services to evolve rapidly
PricewaterhouseCoopers International Limited (PwC) has published a report based on a survey of more than 2,000 business leaders that finds the top 20 percent of high-performing organizations in terms of profit margin, and revenue growth are 4.2 times more likely...
