Tag: Managed services

AI is on track to transform managed services in 2024

AI is on track to transform managed services in 2024

Artificial intelligence is all the rage these days, but many managed service providers (MSPs) have been making use of it in some capacity for years. The main difference is with the rise of generative AI. It’s now becoming possible to...

/ December 20, 2023
Tubbservatory
Tubbservatory round-up: Tools and resources for your MSP

Tubbservatory round-up: Tools and resources for your MSP

Every week, Richard‘s keeping a keen eye out, bringing you five essential resources that every IT Managed Service Provider (MSP) should have on their radar. Welcome to the Tubbservatory – your weekly treat, chock-full of handpicked articles, podcasts, and events that...

/ December 20, 2023
Demand for managed cloud services continues to grow

Demand for managed cloud services continues to grow

The managed cloud services market is forecasted to reach $60.7 billion in revenue by 2027 after growing at a 12 percent compound annual rate. The bulk of those managed services are naturally going to be provided by the cloud service...

/ October 11, 2023
SMBs must prioritize cybersecurity planning

SMBs must prioritize cybersecurity planning

Cybersecurity vulnerabilities connected to large businesses have received much attention recently, especially the several casinos in Las Vegas that were forced to go offline due to cyberattacks. Casinos are a vital economic engine in Nevada, but it’s not just sprawling...

/ September 27, 2023
Empathy: The key to unlocking successful customer partnerships

Empathy: The key to unlocking successful customer partnerships

Business partnerships can be structured around several factors—shared opportunities, complementary technologies or customer bases, long-standing personal relationships, or even the sharing of mutual competitors. Trust is critical, of course, but there is another element that is also important when it...

/ September 26, 2023 / 9 Comments
Pushing the ‘M’ in MSP

Pushing the ‘M’ in MSP

At times, it is easy to forget what the actuality of being an MSP is. The provision of one or more services as described in the contract is apparent – and this should be conducted in a way that makes...

/ August 31, 2023
DaaS market is finally coming of age

DaaS market is finally coming of age

It’s been a long time coming, but it appears that the desktop-as-a-service (DaaS) method for managing IT is finally gaining significant traction. A report from Custom Market Insights values the DaaS market at $6.2 billion in 2023, with a compound...

/ August 22, 2023
Tip Tuesday: Optimizing multi-cloud network management

Tip Tuesday: Optimizing multi-cloud network management

Multi-cloud strategies are quickly becoming the norm for businesses today. Managed service providers (MSPs) offering cloud-based services can benefit from these architectures more than most, as their scalability and reliability create convenience for end users. However, managing multi-cloud networks can...

/ August 15, 2023
PricewaterhouseCoopers International Limited (PwC)
PwC report highlights the need for managed services to evolve rapidly

PwC report highlights the need for managed services to evolve rapidly

PricewaterhouseCoopers International Limited (PwC) has published a report based on a survey of more than 2,000 business leaders that finds the top 20 percent of high-performing organizations in terms of profit margin, and revenue growth are 4.2 times more likely...

/ August 1, 2023