Tag: RMM

Simplified onboarding helps MSP establish positive track record

Simplified onboarding helps MSP establish positive track record

Golden West Technologies delivers managed security, infrastructure, wide-area networking, and unified communications services to small and medium businesses in western South Dakota. The Rapid City-based company serves state and local governments, banking, healthcare, education, mining, manufacturing and Native American tribal...

/ January 23, 2020
Service for tracking products specifically employed by MSPs enters beta

Service for tracking products specifically employed by MSPs enters beta

While there is no shortage of online sites that compare products for end users, the number of sites that provide a similar service for managed service providers (MSPs) has been comparatively slight. MSP Navigator is now beta testing a namesake...

/ January 9, 2020
Ask an MSP Expert: What are some factors to consider before switching our RMM?

Ask an MSP Expert: What are some factors to consider before switching our RMM?

Q: My existing contract with my RMM vendor is coming up and I am contemplating on switching vendors. I want to make sure that I am using the best tool for my budget and needs. I manage roughly 500 endpoints...

/ November 25, 2019 / 2 Comments
How to take a security-centric approach with your RMM

How to take a security-centric approach with your RMM

Q: We recognize that cybersecurity needs to be a priority for our MSP. How can we use the tools we have — or similar tools — to recognize vulnerabilities and anomalies in our customers’ network?  Cybercriminals are very good at...

/ October 14, 2019
Partner Spotlight: MSP deploys patches 3 times faster

Partner Spotlight: MSP deploys patches 3 times faster

Headquartered in Topeka, Kansas, Premier One provides managed IT and security services as well as IT consulting to small businesses. The company’s client base includes service-based industries, such as title insurance, accounting, legal and nonprofit, with branch offices in multiple...

/ July 23, 2019
MSP improves efficiency and secures healthcare clients

MSP improves efficiency and secures healthcare clients

San Antonio-based Information Technology Strategic Communications LLC (iTSC) specializes in IT and security services for healthcare providers throughout Texas and Colorado. Co-Founders Michelle Richard and Angel Rosa serve clients that include microhospitals, urgent care facilities, ophthalmology, optometry, and dental offices....

/ June 19, 2019