Tag: Security
What MSPs should know in the age of AI
Employees aren’t waiting for IT’s permission to use AI. They’re connecting ChatGPT plugins, Grammarly, Notion AI, and dozens of other tools directly to work accounts. In many cases, they are uploading sensitive company data to third-party servers that nobody in...
Cybersecurity Threat Advisory: Microsoft Teams TURN relay exploit
Threat actors are using a custom backdoor to route their command-and-control (C2) traffic through Microsoft Teams’ TURN relay infrastructure. This technique blends malicious traffic with legitimate Teams communications. As a result, attackers can bypass traditional network defenses, maintain covert access...
The compliance trap: checking boxes isn’t the same as being secure
When businesses pass a SOC 2 audit, complete a HIPAA assessment, or earn a Cyber Essentials certification, there’s often a sense of relief—the work is done. In reality, that moment is where risk often begins. “Compliance frameworks establish a baseline,”...
MSPs need to move beyond monitoring to embrace observability
Monitoring has long been a foundational element of any managed services portfolio. But as IT environments grow more distributed and complex, organizations now expect service providers to go further—beyond simply tracking metrics to truly observing what’s happening across their systems...
The 2025 BYOD Playbook: Practical steps for scalable security
This week we continue our series exploring bring your own device (BYOD) in 2025. The state of BYOD in the workplace has evolved since its pandemic-era popularity. As BYOD policies adapt in 2025, managed service providers (MSPs) face mounting pressure...
The hidden cost of a fragmented security stack
For manages service provider (MSP) customers, the promise of comprehensive cybersecurity protection often comes with an unexpected burden: managing their ever-expanding collection of security tools that don’t talk to each other. What starts as a strategic approach to layered defense...
Securing ad hoc networks: Essential strategies for MSPs
When Hurricane Helene tore a path of destruction from the Gulf Coast to the North Carolina mountains during the summer of 2024, cell phone towers were toppled, and internet service was knocked out. However, emergency responders were not left completely...
Enhance security services with biometrics
Biometrics is exploding in popularity as a security tool with research indicating that 81 percent of consumers consider biometrics a more secure method of identity verification than traditional methods. Illustrating the embrace of this technology is the global biometric authentication...
The power of hosted remote desktops for MSPs
In my last piece, I discussed how using hosted remote desktops can minimize risks should a major incident occur. Beyond reducing risks, the use of remote desktops provides a lot more than just basic access capabilities. Reduce helpdesk calls and...
Focus on cybersecurity to uplevel your MSP business
What matters most to an organization? The security of the devices that its platform operates on, or the data and information that is held on and moved across that platform? If you think they are both important, think again. A...
