Category: Security

How Google neutralized phishing attacks and what you can learn from them

How Google neutralized phishing attacks and what you can learn from them

Google announced a remarkable achievement this week — not one of its 85,000 employees has been the victim of a phishing attack since the beginning of 2017. Phishing refers to when a hacker sends an email that looks authentic for...

/ July 24, 2018
residential managed services
Residential managed services: New frontier or urban legend?

Residential managed services: New frontier or urban legend?

Among the reams of material I read each week about cyber security, I saw that the rise of residential managed services is something of an “MSP urban legend.” People keep saying it’s going to happen, but it hasn’t. At least...

/ July 17, 2018
power grid security
How MSPs can help secure the power grid

How MSPs can help secure the power grid

Much of the eastern United States has been slogging through a hot, humid summer. Places like Burlington, Vermont recently recorded its highest low ever, with the temperature not dropping below 80 degrees at night. A stifling summer isn’t the time when...

/ July 13, 2018
cloud attacks
Increasing cloud attacks spark need for improved cloud security

Increasing cloud attacks spark need for improved cloud security

It’s hard enough running an MSP these days with all the malware, ransomware, and cryptocurrency miners one has to protect against, but there’s another front in the cyberwar, one that once seemed relatively safe: the cloud. Consider that attacks on...

/ July 4, 2018 / 1 Comment
cyber insurance
Ask an MSP Expert: Why does my MSP need a Cyber Liability Insurance policy?

Ask an MSP Expert: Why does my MSP need a Cyber Liability Insurance policy?

Q: My MSP business is growing, and I’m concerned about staying properly insured. I carry the required insurance on our service vans, and I have a general liability policy that a long-time family friend who is also an insurance salesman...

/ July 2, 2018 / 1 Comment
account takeover attacks
How MSPs can help combat account takeover attacks

How MSPs can help combat account takeover attacks

Life on the road often requires WiFi-friendly stops at diners and coffee shops. I was on the road recently and ducked into a diner to have some free WiFi with my fries. I was pleased to see the WiFi was...

/ June 26, 2018
cybersecurity training
Increased demand for cybersecurity training is a gap MSPs should fill

Increased demand for cybersecurity training is a gap MSPs should fill

Just about everybody agrees end-user training is the best defense against spear phishing and other types of cybersecurity attacks that rely on social engineering. The trouble is finding someone to provide that training at a time when cybersecurity professionals are...

/ June 21, 2018
artificial intelligence
Artificial intelligence: It’s not just for the bad guys

Artificial intelligence: It’s not just for the bad guys

With warnings coming fast and furious from tech luminaries as diverse as Bill Gates, Elon Musk, and the late Stephen Hawking, to name a few, most of us are conditioned to think of the potential dangers of artificial intelligence in...

/ June 20, 2018
GDPR to Force Long Overdue Data Management Conversation

GDPR to Force Long Overdue Data Management Conversation

One of the more intriguing aspects of the General Data Protection Rule (GDPR) implemented by the European Union is that organizations are required to appoint a chief data protection officer. That person doesn’t necessarily need to have that formal title....

/ June 14, 2018
disgruntled employee
How MSPs should help clients protect sensitive data when employees are terminated

How MSPs should help clients protect sensitive data when employees are terminated

Even under the best of employer circumstances — trustworthy staff that a business hopes to hold onto forever — employee behavior remains the single greatest risk factor to data security. Without training and vigilance, even well-meaning employees can accidentally click...

/ June 13, 2018