Category: Security

phishing
Ask an MSP Expert: What do my customers need to know about phishing?

Ask an MSP Expert: What do my customers need to know about phishing?

Q: It seems like every day I hear about a new security threat. With phishing scams on the rise, I want to educate my SMBs on how to avoid it. Most of my customers have only the most basic knowledge...

/ October 9, 2017
Ghostball virus
Tech Time Warp: Ghostball virus haunts PC users

Tech Time Warp: Ghostball virus haunts PC users

In October 1989, some PC users received a nasty visitor in the form of the Ghostball virus, malware with double the tricks and none of the treats. Discovered by Icelandic virus expert Fridrik Skulason, Ghostball was one of the first...

/ October 6, 2017
Cloud security education
MSPs need to focus on cloud security education

MSPs need to focus on cloud security education

It’s already been well established that the No. 1 concern organizations have about deploying application workloads in the cloud is cloud security. But, it turns out there’s also significant confusion about who is responsible for IT security on a public...

/ September 28, 2017
European managed security services
European organisations are increasingly turning to MSPs to ease security and non-compliance fears

European organisations are increasingly turning to MSPs to ease security and non-compliance fears

Fear of cyber attack and new European legislation is prompting customers to increasingly seek support through managed services, driving significant growth in the European channel. This is according to a new report by 2112 Group on behalf of Barracuda MSP,...

/ September 25, 2017
CryptoLocker
Tech Time Warp: CryptoLocker takes ransomware mainstream

Tech Time Warp: CryptoLocker takes ransomware mainstream

These days, every MSP is well aware of the risks of ransomware (and hopefully using cloud backup to protect against it). But back in September 2013, the concept of malware that encrypted your files and demanded payment within a 72-hour...

/ September 15, 2017
digital camera
Ask an MSP Expert: How should I protect customers with multiple locations?

Ask an MSP Expert: How should I protect customers with multiple locations?

Q: More and more of my SMB customers are adding additional locations or having employees working remotely. Protecting customers with a single location is easy, but when you add different locations and devices, security becomes more of a challenge. What...

/ September 11, 2017
SMBs’ data hygiene might be worse than you think

SMBs’ data hygiene might be worse than you think

While your current customers might already have good data hygiene habits, the reality is most SMBs do not. As you continue to grow your managed services business, chances are you’ll soon run into some customers with poor data hygiene habits—if...

/ August 22, 2017
Koobface Worm
Tech Time Warp: Koobface worm begins to spread

Tech Time Warp: Koobface worm begins to spread

Back in August 2008—when you were still juggling Facebook and MySpace profiles—unsuspecting social networkers found their machines infected by Koobface, a particularly nasty computer worm. Koobface (an anagram for Facebook) caught its victims by tempting them with tantalizing Facebook links...

/ August 4, 2017
Ask an MSP Expert: How to overcome challenges with selling security

Ask an MSP Expert: How to overcome challenges with selling security

Q: With so many emerging threats, we’re looking to add more security services to our portfolio. How can we overcome the challenges of selling security to our customers? There is a huge opportunity for IT service providers to move into...

/ July 31, 2017
IT security defense
MSPs need to sell the economics of mutual IT security defense

MSPs need to sell the economics of mutual IT security defense

When it comes to IT security defense, the most attractive thing about MSPs is that the cost of implementing security technologies becomes a shared expense. MSPs invest in all the technologies and labor needed to secure the IT environment, but...

/ July 20, 2017