Month: March 2018

Cloud security
Appreciating the complexity of cloud security

Appreciating the complexity of cloud security

It looks like IT organizations finally are starting to appreciate how difficult cloud security is to achieve and maintain. A new survey of 618 IT decision makers, conducted by Dimensional Research on behalf of Barracuda Networks, finds that 74 percent...

/ March 22, 2018
MSP niche
Mike J Douglass: Find your MSP niche and take your business to the next level

Mike J Douglass: Find your MSP niche and take your business to the next level

A lot of managed service providers and IT suppliers look the same — they’re all vanilla. Ten years ago, this was fine because you were still in high demand for your IT skills and knowledge. Now with advancements in technology, automation,...

/ March 21, 2018 / 3 Comments
AI arms race
AI arms race bodes well for IT services providers

AI arms race bodes well for IT services providers

There’s a lot of hype about artificial intelligence (AI) applications that exceeds any reality. But, it is true that just about every application imaginable will soon be infused with machine- and deep-learning algorithms capable of automating a wide variety of...

/ March 20, 2018
intent-based networking
Alex Hoff: Intent-based networking will revolutionize managed services

Alex Hoff: Intent-based networking will revolutionize managed services

Wouldn’t it be great if managing a network were like ordering a pizza? Decide what you want, make a phone call (or visit a website), and place your order — done. Figuring out how to fill the order wouldn’t be...

/ March 19, 2018
International presence has become table stakes for cloud infrastructure providers

International presence has become table stakes for cloud infrastructure providers

As we watch the biggest Infrastructure-as-a-Service players battle it out for dominance, it’s becoming apparent that building a worldwide presence has become a requirement to compete in this market. If you doubt that supposition, consider that we are seeing announcements...

/ March 19, 2018
Cloud 5: Microsoft beefs up its Middle Eastern presence, Salesforce returns to SMB roots

Cloud 5: Microsoft beefs up its Middle Eastern presence, Salesforce returns to SMB roots

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. And without further delay, here we go with this week’s links:

/ March 16, 2018
cyber resiliency
MSPs need to focus more on cyber resiliency opportunity

MSPs need to focus more on cyber resiliency opportunity

Large numbers of managed security services providers are making a promise they know they can’t deliver on. There’s no such thing as perfect security. In fact, given the sophistication of social engineering attacks it’s probable malware is already lurking somewhere...

/ March 15, 2018
marketing strategy mistakes
Nate Freedman: Is your MSP wasting money on the wrong type of marketing?

Nate Freedman: Is your MSP wasting money on the wrong type of marketing?

As a marketing professional with more than a decade of entrepreneurial experience, I tend to spend a lot of time talking to managed services providers about the ways that they can use digital marketing to continue to grow and evolve...

/ March 14, 2018 / 1 Comment
VoIP
VoIP services rapidly becoming table stakes for MSPs

VoIP services rapidly becoming table stakes for MSPs

Managed service providers tend to overlook voice communications as an opportunity, mainly because it’s a space that’s been dominated by telecommunications carriers for decades. There’s not a lot of love lost between carriers and MSPs, especially among MSPs that also...

/ March 13, 2018
Spiraling Cloud Costs Create Optimization Opportunity for MSPs

Spiraling Cloud Costs Create Optimization Opportunity for MSPs

The great paradox of cloud computing is that the primary reason most organizations embrace it is cost, and the number one issue they need to address after adopting cloud services is also cost. A new report from 451 Research drives...

/ March 12, 2018