Month: January 2021

Tech Time Warp: Wikipedia launches as a side project to Nupedia

Tech Time Warp: Wikipedia launches as a side project to Nupedia

Still not a solid entry in a bibliography, Wikipedia is a highly useful place to find answers to your pressing questions—and it’s definitely a mainstay of contemporary life. The website at the top of your search results was launched January...

/ January 15, 2021
Cybersecurity predictions for 2021

Cybersecurity predictions for 2021

Last year, the COVID-19 pandemic pretty much dominated everything, which created many challenges for MSPs. What does 2021 hold in the realm of cybersecurity? Unfortunately, perhaps more of the same, according to Hussain Aldawood, Director of Cybersecurity, for Saudi Arabia-based...

/ January 14, 2021 / 1 Comment
Demand for managed services shows signs of recovery

Demand for managed services shows signs of recovery

A report published this week by the technology research and advisory firm Information Services Group (ISG) shows global demand for managed services began to recover in the fourth quarter of 2020. In that quarter, annual contract value for managed services...

/ January 13, 2021
The difference between analytics and business intelligence

The difference between analytics and business intelligence

Many MSPs may not realize this, but with “actionable insights” they can strike GOLD! It’s only a matter of presenting the right data, at the right time, to the right people with the right device. Having insights that are actionable means that you...

/ January 12, 2021
How do I track technicians’ work without creating mistrust?

How do I track technicians’ work without creating mistrust?

Q: My technicians monitor massive amounts of sensitive data and have access to multiple high-security clearance networks. How can I track them without creating an atmosphere of mistrust? MSP technicians are the guardians of the galaxy when it comes to...

/ January 11, 2021
Pioneers in Tech: The ENIAC Six

Pioneers in Tech: The ENIAC Six

On Feb. 14, 1946, John Mauchly and J. Presper Eckert unveiled one of the U.S. Army’s best-kept secrets of World War II: the ENIAC. The Electronic Numerical Integrator and Computer was built behind closed doors in a restricted area at...

/ January 8, 2021 / 1 Comment
MSPs to face cybersecurity challenges in 2021

MSPs to face cybersecurity challenges in 2021

Many people hope that, by the end of 2021, we will look back on this year with fonder memories than the previous one. However, we shouldn’t overlook potential peril for MSPs and other cybersecurity stakeholders. Last year, we witnessed an...

/ January 7, 2021
MSPs enter 2021 holding their own

MSPs enter 2021 holding their own

A single-digit increase in the percentage of IT budgets being allocated to managed services in 2021 may give managed service providers (MSPs) cause for concern, but within the context of larger IT spending patterns it would appear MSPs are holding...

/ January 6, 2021
No code workflow tools can save clients time and money

No code workflow tools can save clients time and money

As your clients look for ways to reduce their reliance on expensive technical staffing, low-code workflow tools can help. They provide a way for non-technical business users to create digital workflows by dragging and dropping components. The larger software companies...

/ January 5, 2021
The benefits of an MSSP

The benefits of an MSSP

The managed security service provider (MSSP) business is currently a fast-growing one, thanks to the evolving threats to cybersecurity. Hackers are improving their ability to infiltrate networks, and business leaders that didn’t consider cybersecurity previously are looking for ways to...

/ January 4, 2021