Cybersecurity Threat Advisory: 7-Zip vulnerability
A security vulnerability in 7-Zip allows remote attackers to bypass defenses and execute malicious code via specially crafted archives. Read this Cybersecurity Threat Advisory to learn how to mitigate your risk from this new threat. What is the threat? The...
Boost MSP profitability with better project management
The key to success for any managed service provider (MSP) lies in their ability to effectively manage projects and maximize IT expertise across multiple accounts. However, a survey of over 130 CEOs and senior business leaders finds there is much...
A familiar name makes the CRN’s Women on the Rise List
The annual Channel Company (CRN) Women on the Rise List, which puts the spotlight on rising stars who drive success through partner focus, business smarts, and collaboration, was posted recently. It was exciting to have our very own Aisha Eugene,...
Why MSPs should prioritize data segmentation
Recent statistics for 2024 indicate that 90 percent of organizations have experienced at least one data breach or cyber incident. Given the growing regulatory scrutiny surrounding cybersecurity, it’s important to implement robust safety measures. One essential practice is data segmentation,...
Sales & Marketing
Getting the basics right for MSPs
I’ve given up counting the number of managed services providers (MSPs) websites where I have looked at the “Home” and “About” pages and still wondered just what the company does. Bland statements that cover the same sort of things that...
The secret to successful outbound marketing for MSPs: Be normal
Outbound marketing has seen an interesting renaissance over the past 10 to 15 years. For people who’ve been in the IT world for decades, outbound marketing may stir up images of cold calling, direct mail, and maybe even knocking on...
Why building a successful sales team depends on your mindset
I recently had a discussion with a business owner who said it was time to start building his sales team. My initial thought? That’s excellent news for him! His business is maturing, and he’s ready to take his revenue generation...
Security
Cybersecurity Threat Advisory: Active exploitation of VSCode tunnels
An advanced persistent threat (APT) group, Stately Taurus, has been exploiting a vulnerability in Visual Studio Code (VSCode) tunnels to maintain persistent remote access in compromised systems. Review the details in this Cybersecurity Threat Advisory to secure your environment. What...
Cybersecurity Threat Advisory: Socks5Systemz botnet compromise
The Socks5Systemz botnet has been revealed as the backbone for the illicit proxy service PROXY.AM, compromising over 85,000 devices globally. This botnet enables cybercriminals to conduct anonymous operations, including fraud, data theft, and distributed denial-of-service (DDoS) attacks. Continue to read...
Cybersecurity Threat Advisory: Cleo file transfer critical vulnerability
A critical vulnerability, identified as CVE-2024-50623, has been discovered in Cleo’s file transfer software suite. This vulnerability allows attackers to exploit an unrestricted file upload and download flaw, potentially leading to remote code execution (RCE) on vulnerable systems. Continue reading...
Better Business
2025 IT spending forecast: Big growth ahead for MSPs
While it’s difficult to predict with absolute certainty whether the economy will grow, a pair of reports suggest that there is a lot more optimism about IT spending. The market research firm Gartner is forecasting global IT spending will increase...
Tip Tuesday: Educating clients on the benefits of passwordless authentication
Password authentication is becoming popular for businesses because it boosts security while making things easier for users. Instead of relying on passwords that can be hard to remember and vulnerable to attacks, methods like biometrics or single-use codes offer a...
MSP growth is expected to soar through 2032
The overall size of the global managed services market will be somewhere between $468.7 and $520.54 billion by 2032, depending on which market forecast you prefer. This represents a roughly 8 percent compounded annual growth rate (CAGR). While both Research...
Tech Insight
Tech Time Warp: Recording industry takes on file-sharing pioneer Napster
Twenty-five years ago, a generation of college students hit the jackpot when it came to music. They moved to college dormitories with ethernet connections just as Shawn Fanning and Sean Parker launched Napster, the first mainstream peer-to-peer file-sharing service. Or,...
MSPs are posed to gain an expanded role in generative AI adoption
Managed service providers (MSPs) are increasingly becoming a critical partner for organizations looking to build and deploy generative artificial intelligence (AI) applications. A survey of over 200 executives from enterprises in the Americas and Europe finds nearly two-thirds (65 percent)...
Tech Time Warp: A game “so simple that any drunk in any bar could play”
Sometimes the best ideas really are the simplest, and compared with the complexity of today’s video games or even some of its early pioneering contemporaries, that was the basis of Pong. Released on Nov. 29, 1972, Pong was—in the words...
