Category: Better Business
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Positive outlook for managed services spending in 2025
Selling managed services to larger enterprises is distinctly different from selling them to smaller organizations. However, tracking the amount of spending specifically allocated to managed services by larger organizations does serve as a barometer to track overall expectations. For instance,...
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Tip Tuesday: Improve cash flow with effective billing practices
If you’ve been a managed service provider (MSP) for a while, you’ve likely encountered demanding customers and overdue accounts. While there’s no foolproof way to completely resolve this challenge, improving your billing practices can help reduce the issue. Continue reading...
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DeepSeek AI creates AI governance opportunity for MSPs
The launch of a lower-cost method for creating generative AI models with minimal guardrails has sparked controversy. This has highlighted the need for governance policies, which managed service providers (MSPs) will often enforce. Developed by researchers in China, the DeepSeek...
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Why patch management automation is more critical than ever
In a shift that bodes well for managed service providers (MSP), a survey of over 250 security and IT professionals found patch management to be a significantly higher cybersecurity priority. Patching can be disruptive and resource-intensive Conducted by Demand Metric on behalf...
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Boost cybersecurity audits: A guide for smaller MSPs
Cybersecurity is becoming an essential component of the services that managed service providers (MSPs) offer, and security audits are an important tool for MSPs of all sizes. Larger MSPs benefit from a deeper bench of personnel and products when conducting...
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Elevate your services: Integrating compliance into offerings
As a managed service provider (MSP), your clients count on you for all their IT and cybersecurity needs—and that includes compliance. Being able to deliver compliance services is more than just a value-add; it can give MSPs a competitive edge...
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Cloud computing expertise in high demand for 2025
Despite the spike in demand for cloud computing services in 2024, consumption is expected to increase further as organizations head into 2025. This growth is mainly driven by the rise of artificial intelligence (AI) applications. A report from Synergy Research...
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WFH, RTO, Hybrid – What’s best for MSPs?
The pandemic drove employers to allow and enable broad-scale work from home (WFH). Now, as the impact of COVID-19 dissipates, some employers are insisting on a return to office (RTO). This has not gone down well with all employees –...
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Proven strategies for MSPs selling cybersecurity
Small and medium-sized enterprises (SMEs) are just as vulnerable to cyberattacks as a Fortune 500 company. According to the U.S. Chamber, a majority (60 percent) of small businesses say cybersecurity threats, including phishing, malware, and ransomware, are a top concern....