Category: Better Business

AI
Rise of AI drives increased demand for data management expertise

Rise of AI drives increased demand for data management expertise

A pair of surveys suggest that when it comes to artificial intelligence (AI) the biggest winners just might be managed service providers (MSPs) that have much needed data management expertise. The first survey of over 830 senior data and analytics...

/ October 9, 2025
AI
AI expectations vs reality: What MSPs need to know

AI expectations vs reality: What MSPs need to know

While artificial intelligence (AI) is undoubtedly on its way to becoming transformative in the marketplace, many expectations surrounding it are, at best, exaggerated. AI-washing is now big business. Many vendors are simply rebranding their existing portfolios with AI messaging to...

/ October 8, 2025
Global politics meets IT staffing: The H-1B visa crossroads

Global politics meets IT staffing: The H-1B visa crossroads

H-1B visas that enable IT professionals from overseas to work in the U.S. have always been a controversial issue. However, with the current administration’s decision to impose $100,000 annual fees for each successful applicant, the issue may soon simply fade...

/ October 2, 2025 / 1 Comment
CRN
Lindsay Faria: One of CRN’s 100 People You Don’t Know But Should

Lindsay Faria: One of CRN’s 100 People You Don’t Know But Should

Last week, Lindsay Faria, who leads managed service provider (MSP) Marketing for Barracuda in the Americas, was recognized as one of CRN’s 100 People You Don’t Know But Should for 2025. This annual list shines a light on the committed...

/ September 29, 2025
MSPs
Survey: Skills shortage crisis bodes well for MSPs

Survey: Skills shortage crisis bodes well for MSPs

A survey of over 200 enterprise chief information officers (CIOs) conducted by the Futurum Group finds nearly three quarters (72 percent) of IT leaders identify talent acquisition and retention as the top challenge, followed by cybersecurity (49 percent) in a...

/ September 25, 2025
VMware
MSPs take center stage in Broadcom’s VMware strategy

MSPs take center stage in Broadcom’s VMware strategy

After an initial spate of controversy surrounding the Broadcom acquisition of VMware, it appears the company is now counting on partners to help organizations that have licensed the VMware Cloud Foundation (VCF) platform to help install it. VCF surges as...

/ September 18, 2025
Tip Tuesday
Tip Tuesday: How to discover and manage shadow IT in your RMM

Tip Tuesday: How to discover and manage shadow IT in your RMM

Before you can manage shadow information technology (IT), you must find it. Your remote monitoring and management (RMM) platform can help you identify it, assess its potential impact, and enforce policies to govern its use. Learn what you can do...

/ September 16, 2025
AI agents
AI agents unlock new management opportunities for MSPs

AI agents unlock new management opportunities for MSPs

A report from International Data Corp. (IDC) projects that spending on agentic artificial intelligence initiatives will reach $1.3 trillion by 2029. Over the next five years, developers, and organizations will increase the number and complexity of third-party and custom-built AI...

/ September 11, 2025
MSPs caught in the tug-of-war over legacy systems

MSPs caught in the tug-of-war over legacy systems

Each Labor Day, the cost of IT labor invariably becomes a topic of discussion. After all, even in the age of artificial intelligence (AI), the single biggest segment of any IT budget remains staffing. The cost incurred depends greatly on...

/ September 4, 2025
Data center
Data center drought: MSPs scramble for capacity

Data center drought: MSPs scramble for capacity

In the months and years ahead, many IT leaders will urgently turn to managed service providers (MSPs) to help them find IT infrastructure resources to run their workloads. An analysis of the data center colocation market was published by JLL,...

/ August 28, 2025