Category: Better Business

Increased complexity pushes internal IT teams closer to the breaking point

Increased complexity pushes internal IT teams closer to the breaking point

The decision to rely on a managed service provider (MSP) often comes down to the IT skills, or lack thereof, any organization has at hand. The more complex the IT environment, the thinner the level of expertise that can be...

/ May 30, 2019
Growth Hacking for MSPs: Resource Utilization

Growth Hacking for MSPs: Resource Utilization

A trend that I’ve noticed recently in managed services is that companies are struggling to earn a consistent profit, and/or have cash flow issues, often times appear to be over-staffed on their front-line. There are times when your team is...

/ May 27, 2019
You cannot afford to offboard employees without a cloud backup solution

You cannot afford to offboard employees without a cloud backup solution

Most people don’t realize that having a reliable cloud backup in place is not only an effective way of securing company data, but also allows for more efficient business processes. One example of this is in the case of off-boarding...

/ May 15, 2019
Ask an MSP Expert: Should my MSP pursue industrial clients?

Ask an MSP Expert: Should my MSP pursue industrial clients?

Q: We serve primarily healthcare and finance companies, but our region has a robust manufacturing base. Are there many opportunities for MSPs in manufacturing? If so, are there any insights you can provide about taking clients in this vertical? If you...

/ May 13, 2019 / 1 Comment
Growth Hacking for MSPs: Accounts Receivable

Growth Hacking for MSPs: Accounts Receivable

Nothing hinders growth of a managed services business more than a lack of cash flow. When you operate any type of business-to-business company, it is difficult to keep your customers consistently paying on-time.

/ May 13, 2019
The evolution of an MSP

The evolution of an MSP

When I think back to the heady days of starting my first MSP some 20 years ago, my memories are full of excitement and all-encompassing panic. I’m sure many of today’s MSPs can still relate to these feelings. Like many,...

/ May 7, 2019
National Hurricane Preparedness Week is upon us

National Hurricane Preparedness Week is upon us

Welcome to National Hurricane Preparedness Week. Declared by the National Weather Service in the United States, the goal is to encourage individuals and businesses alike to develop evacuation plans before major hurricanes hit this season. The Weather Company, an arm...

/ May 7, 2019
Ask an MSP Expert: How can I help my customers decide on a retention policy?

Ask an MSP Expert: How can I help my customers decide on a retention policy?

Q: As an MSP, I frequently see businesses make mistakes when developing a data retention policy. These mistakes often result in businesses losing their data due to accidental deletions or exposing their data to bad actors because the company has...

/ May 6, 2019
MSPs need to throw a lifeline to IT teams drowning in data

MSPs need to throw a lifeline to IT teams drowning in data

Managed service providers (MSPs) might want to take note of the fact that most organizations today are drowning in data they are increasingly finding difficult to operationalize. A survey of 400 IT professionals published today by Ivanti, a provider of...

/ April 30, 2019
MSPs can help clients be more efficient with automated workflows

MSPs can help clients be more efficient with automated workflows

MSPs come in all sizes, but regardless of the number of employees, there are tools that can help extend your effectiveness and increase your efficiency. You have to find tools that you can afford, and master. Automation can not only...

/ April 26, 2019