Category: Better Business
“Script Kiddies” get hacked—what it means about the cybercrime economy
The discovery of a Trojan disguised as software to help low-skill hackers build XWorm RAT malware indicates the maturity and complexity of the thriving cybercrime economy—and it reminds us that there’s no honor among thieves. Imagine that you are an ambitious...
MSPs: Bridging the cybersecurity talent gap
In a 2023 paper, the National Institute of Standards and Technology (NIST) found that 1,129,659 people were employed in cybersecurity in the U.S. workforce. However, there were over 660,000 openings, a cybersecurity talent gap that experts say has only widened...
Managed services blueprint help provide peace of mind
When a customer cancels their managed services contract with a provider, it’s often due to a misunderstanding of the agreed-upon service level. Many customers make assumptions in this area, and what’s more troubling is that the contract rarely defines the...
MSPs to the rescue: Defending against the human threat
The human threat is often the biggest risk to an organization, whether through malicious actions or—more commonly—accidental activities. Since the COVID-19 pandemic increased remote work, accidental end-user security issues have risen, with many organizations lacking the resources to address these...
XDR: Your cybersecurity wingman
As cybercrime continues to rise, the need for automation in cybersecurity has become clear. IT security experts often lack the expertise, headcount, and time to manage the increasing number of alerts and potential threats effectively. For managed service providers (MSPs)...
Positive outlook for managed services spending in 2025
Selling managed services to larger enterprises is distinctly different from selling them to smaller organizations. However, tracking the amount of spending specifically allocated to managed services by larger organizations does serve as a barometer to track overall expectations. For instance,...
Tip Tuesday: Improve cash flow with effective billing practices
If you’ve been a managed service provider (MSP) for a while, you’ve likely encountered demanding customers and overdue accounts. While there’s no foolproof way to completely resolve this challenge, improving your billing practices can help reduce the issue. Continue reading...
DeepSeek AI creates AI governance opportunity for MSPs
The launch of a lower-cost method for creating generative AI models with minimal guardrails has sparked controversy. This has highlighted the need for governance policies, which managed service providers (MSPs) will often enforce. Developed by researchers in China, the DeepSeek...
Why patch management automation is more critical than ever
In a shift that bodes well for managed service providers (MSP), a survey of over 250 security and IT professionals found patch management to be a significantly higher cybersecurity priority. Patching can be disruptive and resource-intensive Conducted by Demand Metric on behalf...
Boost cybersecurity audits: A guide for smaller MSPs
Cybersecurity is becoming an essential component of the services that managed service providers (MSPs) offer, and security audits are an important tool for MSPs of all sizes. Larger MSPs benefit from a deeper bench of personnel and products when conducting...
