Category: Better Business
MSP tips to properly dispose e-waste
Managed service providers (MSPs) have a lot to do when it comes to keeping their clients safe. For example, they must watch patches, firewalls, IoT, and even dumpsters. While it is illegal to toss electric waste (e-waste) into the dumpster...
Tip Tuesday: Budget-friendly IT upgrades
As a managed service provider (MSP), you undoubtedly encounter clients who need to upgrade their IT capabilities but want to do so while staying mindful of their budgets. Sticking to a budget can: Prevent unwanted financial consequences. Show investors the...
Four megatrends MSPs should track to stay relevant
Most business executives are squarely focused on increasing profits and revenues during the day. However, at night they tend to worry more about megatrends that present risks to the business that are often beyond their control. According to a global...
Beyond the Sale: Scaling your MSP for sustainable growth
We talk a lot about ways to generate more revenue and profits for MSPs but not as much about how to support an expanding business base once that growth begins. Having too much business should not be seen as a...
An MSP’s role to helping customers navigate through changes
The technology industry is constantly changing, and managed service providers (MSPs) need to step in to help customers navigate these changes, especially in the wake of a merger or acquisition. It is usually accompanied by substantial changes in licensing and...
Ready, set, DORA
The Digital Operational Resilience Act (DORA) has been slowly rolling out in Europe since 2023, as I highlighted in this post back in March. By January 2025, it will be in full effect. We could make cheeky comments about Dora...
Managed services market expected to double by 2031
Analysts project that the global managed services market will reach $519.6 billion by 2031. This is based on a compound annual growth rate of 7.9 percent and is according to a report published by the market research firm SkyQuest Technology....
Businesses are seeking help to deploy AI
Nearly half (47 percent) of the 1,000 senior technology executives surveyed in a recent study shows that they are seeking external assistance to implement AI. Of which, 22 percent are partnering with a technology services provider, while 25 percent partners...
Tip Tuesday: Enhance customer trust with data transparency
If you’re like many managed service providers (MSPs), you’ve likely run into data transparency issues — even if you didn’t realize it then. As it turns out, this concept is fundamental to privacy and data security. What should you do...
Achieving IT-business alignment is a must for organizations
A report published by NTT Data finds only roughly half (51 percent) of organizations have fully aligned their technology to their business strategy needs. An additional 39 percent report that they partially align. The report is based on an analysis...
