Category: Better Business
Richard Tubb: How to understand which of your existing clients will move to managed services
Using the managed service model instead of the traditional break/fix model of selling time for money is a no-brainer. But what is more challenging is working out *how* to sell this new model to existing clients. We’re going to look...
PR advice for IT service providers: How to make your words matter
We have all heard the phrase, “It’s not what you say, it’s how you say it.” And the truth is both are equally important. Yet, there’s another question that many ignore, and that’s the why behind the comments we make...
Alex Hoff: 10 Ways a small MSP can punch above its weight
Sometimes we associate being big with being powerful and strong, but being small doesn’t mean you can’t compete — you just need to be smarter and more efficient than the other guys. Here are 10 things you can do as...
GDPR: Surely everyone has dealt with it by now … right?
The European Union’s General Data Protection Regulation is a regulation in EU law stipulating how organisations must deal with data to ensure that individuals are protected, and that individuals can more easily determine what data an organisation holds about them. It became...
Richard Tubb: Why should you move to the managed services model?
When I started running my own IT business, I was your typical one-man-band. A techie crawling under tables, fixing computers, and setting up servers. I was good at what I did, I was professional, and word soon spread. Before long,...
Does my MSP need a network infrastructure tool?
If you’re a new or growing MSP, discovering tools and processes that will let you do more with less is a prime focus. You’re always looking for ways to boost that bottom line by cutting costs, driving more revenue, and...
Ask an MSP Expert: How can I get better control of my MSP finances?
Q: I’m great at the technical side of the MSP business, and people seem to like our work. In fact, we’ve never been busier. But somehow that’s not showing up in my bottom line. I know that as the owner,...
Inaugural MSP Day 2018 marks launch of The Evolving Landscape of the MSP Business Report
Today has been declared National MSP Day 2018, a chance to celebrate the difference that managed IT services are making to UK businesses. To help mark the occasion, the Barracuda MSP team launched The Evolving Landscape of the MSP Business...
The end of the GDPR beginning creates new opportunities for MSPs
A new report published by IBM this week suggests the General Data Protection Rule (GDPR) being put into effect May 25 will ultimately transform how most organizations manage data. The survey of 1,500 GDPR leaders, conducted by the IBM Institute...
Alex Hoff: How to break away from the break-fix model that’s killing your MSP business
If it ain’t broke, don’t fix it. Isn’t that what people always say? But when it comes to providing network and IT support, it’s an approach that could be killing your business. IT infrastructure isn’t something you buy once and...
