Category: Better Business

Survey uncovers massive digital business transformation gap for MSPs to fill
A global survey published today in advance of a FutureStack event in London hosted by New Relic, provider of a platform for monitoring applications and infrastructure, suggests the rise of digital business transformation is likely to be a boon to...

How to build out your services as an MSP
Looking back can teach us a lot about our future. Just like many other MSPs, we have been on the journey of shifting from a value-added reseller to offering managed services. While we may be utilising different technologies now, we...

Big hat, no cattle: Walking the walk as an MSP
It’s easy to have lofty ideals in the MSP space without sticking to them. Texas even has a phrase for people like that: “Big hat, no cattle.” The expression comes from the days when herding cattle was a common way...

Spending survey indicates MSPs are holding, but not gaining, ground
One of the first IT spending forecasts for 2020 contains both good and somewhat disappointing news for managed service providers (MSPs). Based on a Spiceworks survey of 1,105 IT leaders in the U.S. and Europe, spending driven by the need...

The power of peer groups
I was recently asked by a Managed Service Provider (MSP) owner what the one thing is that would help him build a successful IT Solution Provider business. I think this particular business owner was expecting me to share a book...

Survey finds increased appreciation for external IT service provider expertise
Far too many leaders of small to medium businesses (SMBs) still don’t appreciate the strategic role IT can play in the success of their organizations. However, a survey of 250 business executives at organizations with $5 to $50 million in...

Where should IT leadership go for advice?
IT executives are looked upon as the technology experts within their organizations, but where can they go for trusted advice when they don’t have all the answers? Technology consulting offers an excellent platform to fill the trusted adviser role for...

Barracuda launches MSP business in Australia and New Zealand
We’re excited to announce that we’re expanding our investment in the Australian and New Zealand markets with the launch of our MSP business in both countries. These are very important markets for Barracuda, as we continue to extend our position...

Survey highlights growing shift in IT attitude among customers
When it comes to prospective customers, managed service providers (MSPs) often find themselves trying to navigate between two extremes. On one hand, there are organizations with highly competent IT teams that feel they are the equal with MSPs in terms...

This Labor Day, MSPs should rethink their IT staffing strategy
During the upcoming Labor Day holiday weekend, most leaders of managed service providers (MSPs) will turn their thoughts to IT staffing issues. After all, the success of any MSP basically comes down to how they manage their IT talent. The...