Category: Featured

During uncertain times, ‘all-in-one vendors’ need to step up

During uncertain times, ‘all-in-one vendors’ need to step up

The MSP world is not immune to similar syntheses and consolidation. It used to be that companies worked with multiple vendors simultaneously, deploying different products into different areas of the business and managing vendor relationships internally. This thinking has changed....

/ May 6, 2020
Ask an MSP Expert: How do we protect our healthcare clients’ data?

Ask an MSP Expert: How do we protect our healthcare clients’ data?

Q: We have a growing number of healthcare clients. Maintaining their security used to be not that much different from our other customers, but with the explosion of IoT, there are so many more threats that they are susceptible to....

/ May 4, 2020 / 3 Comments
Flexera cloud report finds adoption is exploding

Flexera cloud report finds adoption is exploding

This week, Flexera released its annual state of the cloud report. One of the key take-aways is that things had been shifting quickly, even before the pandemic forced many companies to adopt the cloud much faster than they might have...

/ May 4, 2020
Tech Time Warp: Michael Dell launches his empire from a dorm room

Tech Time Warp: Michael Dell launches his empire from a dorm room

Think back to your freshman year of college and the activities that ensued in your dorm room: Cramming for tests? Late night pizza? Perhaps some partying? Great memories, right? At least until you compare your freshman year experience to Michael...

/ May 1, 2020
Q&A: An MSP’s perspective of the evolving managed services landscape

Q&A: An MSP’s perspective of the evolving managed services landscape

As Global MSP Day (held on May 21st) approaches, Smarter MSP is celebrating what it means to be a managed service provider in 2020 by sitting down with your MSP peers to get their feedback on the state of the...

/ April 30, 2020 / 10 Comments
MSPs should prepare now for the ‘new normal’

MSPs should prepare now for the ‘new normal’

A survey of 305 finance leaders in the U.S. published this week by PwC offers some indication as to what degree working from home is about to become the new normal in the wake of the COVID-19 pandemic. Nearly half...

/ April 29, 2020
Ask an MSP Expert: Caring about CARES

Ask an MSP Expert: Caring about CARES

Q: My MSP has several clients who are unable to pay because they now have customers who aren’t paying them. I’ve thought about applying for a loan through the CARES Act. Do you think this a good idea? Before we...

/ April 27, 2020
Cybersecurity: MSPs, healthcare clients, and COVID-19

Cybersecurity: MSPs, healthcare clients, and COVID-19

The American Medical Association (AMA) reports that during the current COVID-19 pandemic, many physicians are working from home, using their personal computers and mobile devices to help care for patients. Medical work from home (MWFH) can lead to all sorts...

/ April 23, 2020
IT’s priorities are changing quickly in the face of the pandemic

IT’s priorities are changing quickly in the face of the pandemic

Things are a bit crazy out there. Many of your clients have likely shut down their offices — where possible — and moved to work-from-home. Even businesses like restaurants have had to alter the way they do business — and...

/ April 23, 2020
How COVID-19 pandemic will change managed services utterly

How COVID-19 pandemic will change managed services utterly

The market research firm Information Services Group (ISG) is forecasting that global spending on managed services will decline 7 percent for the full 2020 year in the wake of the COVID-19 pandemic. Given the current pause in spending by most...

/ April 22, 2020