Category: Featured
Q&A: An outlook on managed services in the UK
Continuing with our series of MSP spotlight sessions we are hosting in the run up to Global MSP Day on May 21st, we spoke with Simon Gurner, Owner of Sunrise Technologies based in the UK. Simon began his journey in managed services in 2003 and...
Tech Time Warp: Hack shuts down PlayStation Network for 3 weeks
Video games have been a godsend during the COVID-19 pandemic, providing those “staying at home” with diversion and a chance at safe social interaction (Animal Crossing, anyone?). It’s worth remembering, however, that even the big guys in digital gaming and...
Women in Tech: Perspectives on partner success in 2020
Depending on who you ask, “success” can mean many different things. For some, it is reaching a certain level of profitability, whereas for others, it can simply mean securing your first managed services client. Here at SmarterMSP, one way that...
Protecting the cyber-classroom from its users
Last week, we discussed how vulnerable online classrooms can be to attempts from external actors and what routes they may take to get there. But as is the case most of the time in cybersecurity, the easiest entry method for...
Beware as COVID-19 is bringing out spammers and scammers
I was going through one of my email accounts the other day and I noticed a bunch of 1990s-style spam emails. There was the promise of sharing some uncollected inheritance with me from some deceased African royalty if I only...
Post COVID-19, what’s next for your MSP?
It’s been a challenging time for IT solution providers and Managed Service Providers (MSPs). The COVID-19 pandemic saw an unprecedented upswing in support requests to MSP Helpdesks, as the world suddenly moved to a Work from Home (WFH) set up....
MSP Day 2020 and the evolving Managed Services landscape
Help desk services. Network services. IT support. Sound familiar? They should. These three categories continue to top the list of offerings that today’s managed services providers (MSPs) predominantly sell. Their continued ubiquity in the MSP toolkit, along with managed device...
Pioneers in Tech: Grace Murray Hopper, the “Mother of Computing”
As you celebrate the moms in your life this weekend, raise a glass to Grace Murray Hopper, also known as the “Mother of Computing,” the “Mother of COBOL” or simply “Amazing Grace.” And amazing she was. This technology trailblazer advocated...
During uncertain times, ‘all-in-one vendors’ need to step up
The MSP world is not immune to similar syntheses and consolidation. It used to be that companies worked with multiple vendors simultaneously, deploying different products into different areas of the business and managing vendor relationships internally. This thinking has changed....
Ask an MSP Expert: How do we protect our healthcare clients’ data?
Q: We have a growing number of healthcare clients. Maintaining their security used to be not that much different from our other customers, but with the explosion of IoT, there are so many more threats that they are susceptible to....
