Category: Featured
Accept that it’s a different sales scenario
In our first article of the MSP Sales Journeys series, we described why it’s beneficial to set concrete sales goals before outsourcing lead generation or hiring a sales rep or marketer. An MRR (Monthly Recurring Revenue) target can be backed into...
Pioneers in Tech: John Roach and the story of the TRS-80
In this week’s edition of Pioneers in Tech, we’re highlighting legendary business executive John Roach. On March 20, 83-year-old John Roach died in his beloved Fort Worth, Texas, where he was a titan of the community. His legacy goes far...
The past is peril for businesses using legacy equipment
When it comes to technology, IT organizations are focused on the newest, fastest, and safest. But, for the rest of us, it is often a different story. According to a recent eFax study, there are 43 million fax machines still...
Let’s play acronym salad: Why MFA and SSO should be in your WFH BYOO offering
Previously, I wrote a piece on the role that bring your own office (BYOO) plays as the ‘new normal’ post-COVID environment of decentralised working becomes more widespread. BYOO and working from home (WFH) means that an organisation has far less...
An overlooked way to boost MSP proposal acceptance rates
To improve their MSPs profitability, most firm leaders focus either on increasing sales volume or reducing fixed costs. Sadly, a one percent of sales volume increase adds only 3.2 percent, and a one percent fixed cost reduction adds only 2.3...
Tech Time Warp: The End of Google Pranks on April Fools’ Day?
Out of respect for those affected by the COVID-19 pandemic, Google abstained from its traditional April Fools’ Day tomfoolery during 2020 and 2021. Now in 2022, it appears the pandemic has ended a 20-year streak of online pranks. For this...
Cloud skills crisis creates major opportunity for MSPs
A survey of 610 IT business leaders in North America and Europe conducted by IDC on behalf of Cloudreach, an arm of Atos that focuses on cloud services and Amazon Web Services (AWS), finds 70 percent of respondents view their...
The important role MSPs play in keeping the data center safe
Data is currency to hackers. “For a hacker, there’s no difference between a stack of $50 bills and a bunch of unguarded PHI (personal health information) or credit card numbers,” says Phil Jefferson, an independent cybersecurity consultant in Fort Worth,...
Tech Time Warp: First domain name registered in 1985
File this away for your next pub quiz: The first domain name ever registered was Symbolics.com, registered on March 15, 1985, by Symbolics Computer Corporation, a company that specialized in single-user machines running the LISP programming language. For this week’s...
Pioneers in Tech: Annie Easley, “human computer” to diversity champion
As we transition from Black History Month to Women’s History Month, it’s hard to think of a more inspiring group of technology pioneers than the Black women who worked as “human computers” at NASA. Only a few of their stories...
