Category: Sales & Marketing

The high cost of being complacent

The high cost of being complacent

Growing your business requires work. There’s no shortcut to it. It’s inconvenient. It’s hard. It takes us out of our comfort zones. It requires sacrifice and compromise, and while we believe that we know this going in, I’m not sure...

/ July 29, 2019
Is outsourcing your marketing a good idea?

Is outsourcing your marketing a good idea?

I recently saw a website selling marketing services to MSPs that offered to “send out blurbs several times a week” via your company’s social media pages. Another offered to do “e-mail blasts” to your list. It got me thinking… is...

/ July 22, 2019
Turn emotions into your sales compass

Turn emotions into your sales compass

Like it or not, business is emotional. Even in the MSP space, where so much of the work is technical and automated, the human side of business always leads to some level of personal involvement. We care about our work,...

/ July 15, 2019
Think you need a funnel to generate MSP leads? Think again

Think you need a funnel to generate MSP leads? Think again

I recently received an email from a new client who had signed up for our MSP marketing services. We’d had some brief discussions about the direction his marketing might be headed in, and I was eager to learn more about...

/ July 3, 2019
Ask an MSP Expert: What should I look for in a marketing candidate?

Ask an MSP Expert: What should I look for in a marketing candidate?

Q: As we continue to grow as a business, we’d like to focus on building our marketing department. What are some qualities we should look for when hiring a marketing candidate? Congrats! Adding a new face or two to your...

/ July 1, 2019
Don’t believe that cold calling is harder during the summer

Don’t believe that cold calling is harder during the summer

In MSP sales, it’s well known that cold calling is much harder during the summer months, when vacations create scheduling conflicts everywhere. However, that should not stop your MSP from making this useful strategy as effective as it can be....

/ June 28, 2019
A perfect marketing plan is hard to find

A perfect marketing plan is hard to find

As a company that specializes in setting appointments for MSPs, we’re on the road quite a bit, attending industry events and meeting new professionals in our arena. Outside of a recent conference in Las Vegas, we met a fascinating Uber...

/ June 17, 2019
Outreach has a place in your MSP marketing strategy

Outreach has a place in your MSP marketing strategy

As someone who has been in the MSP marketing game for years, I’ve seen trends come and go. Recently, I was on a call with a new client, discussing the shape of his marketing strategies moving forward. I’ve always believed...

/ June 5, 2019
The three things MSP buyers are looking for that are not “low price”

The three things MSP buyers are looking for that are not “low price”

At Boot Camp, I shared the research I’d compiled on what clients want from their IT provider. This research was based on examining the responses to a testimonial request e-mail we have our MSP clients send to their best clients....

/ May 30, 2019
Ask an MSP Expert: What are some different pricing strategies to consider?

Ask an MSP Expert: What are some different pricing strategies to consider?

Q: There seems to be a lot of different opinions on how we should price our offering.  How can we determine what the right pricing strategy is for our MSP business? Setting a pricing strategy is a critical process for...

/ May 27, 2019