Category: Sales & Marketing

What your automated marketing funnel needs to generate leads
A common challenge for MSPs is lead generation. How do you find new prospects who are ready to talk about your services? It takes time, money, and often, significant trial and error. Most MSPs rely heavily or entirely on word-of-mouth....

Helping your clients understand their customers better
The pandemic has changed the way we do business. Most of your clients probably aren’t meeting customers in person, or if they are, it’s with minimal contact as possible. As this new way of conducting business takes hold, much of...

Perfect your LinkedIn profile, generate more leads
Previously, I wrote a piece called “Can MSPs really used LinkedIn for lead generation? Absolutely – and here’s how.” It’s something I still feel incredibly strong about, and it’s also a perspective that I think has been reinforced by everything currently...

Selling co-managed IT: Is it the right fit for your MSP?
Co-managed IT is becoming a popular option among businesses in need of additional IT support, particularly larger ones with internal IT departments. While some MSPs are turning toward co-managed IT services to generate additional monthly recurring revenue (MRR), it’s important to consider the following: The co-managed IT model isn’t the right fit for every MSP,...

Maintaining your brand promise as your MSP grows
There is one fact in the managed services space that can’t be ignored: everyone has I.T. support. Those who already understand and value managed I.T. services are already buying it. Your whole sales process is now built around displacing competitors....

What you should showcase on your MSP website
Previously, I wrote on SmarterMSP about keeping your prices off of your MSP website. This article serves as a continuation of this topic, this time focusing on using your website to tell a story of value over price. In this...

How to write a sales email to prepare prospects to talk
Despite a wave of technology-driven sales tactics, email still remains an effective marketing tool in terms of return on investment (ROI) for small to medium-sized MSPs. Even though any MSP can say they know How to Write a Sales Email,...

Webinar ideas for busy MSPs
Now that events are online for the foreseeable future, it is time to rethink your marketing strategy. With no BNI groups, no cocktail parties, no golf tournaments, and no events to sponsor, how are you going to keep top of...

Steps for building an Account Based Marketing strategy
When digital marketing became popular we built a website. Then everyone talked about “content marketing” and so we added a blog. And don’t forget social media which came shortly thereafter! But what’s the ROI been on all these marketing tactics...

Keep your prices off your MSP website
Editors note: This is part one of a two-part series on using your website to tell a story of value over price. Part two, “What your MSP website should focus on instead” will be published next week. Stay tuned. Recently,...