Category: Tech Insight
Digital business transformation requires data engineering heroes
Most organizations intuitively realize that sound data management and data engineering practices are at the core of any digital business transformation practice. However, a survey of 150 IT professionals working for organizations with at least 4,000 employees published this week...
Tech Time Warp: Introducing the Concept of a macro virus
As computer users learned from the Melissa virus, malware often arrives as a wolf in sheep’s clothing: a commonplace file such as a Word doc or Excel spreadsheet. But Melissa—the scourge of spring 1999—was not the first such “macro virus”...
Partner Spotlight: RMM helps MSP establish track record of success
As we approach Global MSP Day on May 26, many MSPs are searching for ways to overcome their common challenges. One MSP success story involves Golden West Technologies, an MSP located in South Dakota that required a RMM solution that...
Tech Time Warp: Tech begins moving toward accessibility
Accessibility is a top priority of developers today, and with good reason. As Tim Berners-Lee, W3C director and inventor of the World Wide Web, has said: “The power of the Web is in its universality. Access by everyone regardless of...
MSPs gain digital business transformation ground
A global annual survey of 1,350 business and IT executives conducted by Jigsaw Research on behalf of NTT Ltd. suggests that as organization invest more in software to drive digital business transformation initiatives, there has been a corresponding rise in...
Pioneers in Tech: Elizabeth “Jake” Feinler’s domain names
The use of .com, .edu, .org, etc., is so commonplace you might not have contemplated its origin story. But someone had to make sense of what became the internet—and that someone is Elizabeth “Jake” Feinler, who managed the internet’s host...
Tech Time Warp: Remembering Microsoft’s Z80 SoftCard
Microsoft’s recent success with the Surface doesn’t change the fact the tech giant is primarily known for software. After all, Windows and Microsoft Office are ubiquitous in corporate life. But don’t let these juggernauts erase memories of the Z80 SoftCard,...
Empowering clients with HIPAA-compliant WFH policies
For MSPs supporting the myriad businesses under HIPAA’s purview, the pandemic forcibly accelerated work-from-home policies that were, for many, already on the roadmap. Any forward-looking organization had anticipated future expansion of remote work practices. But the pandemic meant implementing such...
World Backup Day should focus on the recovery experience
The annual arrival of World Backup Day on the day before April Fool’s Day may not get the level of recognition it deserves, but it does provide a useful construct for managed service providers (MSPs) to draw attention to an...
Ask an MSP Expert: How can I successfully migrate my RMM tool?
Q: We want to switch our RMM tool, but I am worried about how this would impact my customers and my technicians. What should I watch out for to ensure a successful migration? Switching an RMM can be a daunting...
