Most Discussed Posts
Ask an MSP Expert: How can my MSP balance new and old marketing strategies?
Q: As we start the new year, I am hearing about new technologies and strategies that my MSP can utilize in its marketing. Which ones should I add to my MSP’s marketing efforts and how do I balance using these...
Block-time billing as a stepping stone to managed services
In my previous two articles, I’ve shared my thoughts on why should you move to the managed services model and also written on how to understand which of your existing clients will move to managed services. But for many IT...
Frontline security predictions 2026: The battle for reality and control with agentic AI
The power and potential of agentic AI — adaptive, automated and independent — dominated security conversations during 2025. Barracuda asked four colleagues leading cyberthreat and security areas around the world, what they expect from agentic AI in 2026 and what this...
The dark side of generative AI: Unveiling the AI threat landscape
Generative artificial intelligence (Gen AI) has unleashed a new threat landscape for cybercrime. Threat actors now weaponize large language models (LLMs), which once served primarily legitimate purposes. Underground forums and dark web marketplaces are buzzing with “dark LLMs” — custom...
Threat Spotlight: How attackers poison AI tools and defenses
Barracuda has reported on how generative artificial intellegence (AI) is being used to create and distribute spam emails and craft highly persuasive phishing attacks. These threats continue to evolve and escalate — but they are not the only ways in...
The SOC case files: XDR detects Akira ransomware exploiting a ‘ghost’ account
This edition of the SOC case files showcases how Barracuda Managed XDR detects a breach via a ‘ghost’ account and an unprotected server. The SOC is part of Barracuda Managed XDR, an extended visibility, detection, and response (XDR) service that...
Threat Spotlight: Tycoon 2FA phishing kit updated to evade inspection
This Threat Spotlight sheds light on the Tycoon multi-factor authentication phishing kit and the tactics it uses to evade protection solutions. Phishing-as-a-Service (PhaaS) provides attackers with advanced toolsets and templates that enable them to quickly deploy phishing campaigns. The rapid...
MSP marketing, like mining, comes in three forms – Part 1
In the movie Patriot, Benjamin Martin, played by Mel Gibson, warns his comrades not to go muzzle-to-muzzle against the English army and still hope to win. It just couldn’t happen. Similarly, MSPs are better off not going head-to-head with their...
Survey shows MSPs gaining ground with SMEs
A survey of 1,007 IT decision makers at small-to-medium enterprises (SMEs) in the U.S. and United Kingdom suggests that managed service providers (MSPs) are now being viewed as more essential than ever before.
Remote work has forever changed managed services
When the shift to remote work first occurred, there was a sense that no matter how bad the COVID-19 pandemic became there would be a return to the office. Two years later the pandemic is still with us, and the...
