Driving change: The role of AI agents in the channel ecosystem
A report published by the Futurum Group finds that artificial intelligence (AI) tools, applications, agents, and bots are being increasingly used to automate a range of tasks and processes across the channel, particularly in sales, finance, and partner management. AI...
Pioneers in Tech: The chance to own the image of a visionary
If you have a couple of hundred thousand dollars to spare, you currently have the opportunity to purchase the only known photographs of the world’s first computer programming visionary, Ada Lovelace. Discover her legacy in this edition of Pioneers in...
Survey shows growing dependence on cloud partners
A survey of 1,800 senior IT decision-makers finds that more than half (52 percent) of respondents said their organization relies on professional services for specific cloud-related needs, with 28 percent being heavily dependent on professional cloud partners for all aspects...
How MSPs can fuel faster growth with AI + cold outreach
Dave leads a B2B services firm with a dedicated sales team of three. Over the past year, they’ve invested time and resources into cold outreach, hiring sales reps, and launching marketing campaigns. Despite these efforts, the results have been underwhelming,...
Sales & Marketing
We’re celebrating Global MSP Day 2025!
We’re thrilled to announce that we’ll be joining the celebration for Global MSP Day 2025, hosted by Barracuda, on Thursday, June 5th. It’s always a special moment in our calendar – a day that brings together the managed services community across...
Ask an MSP Expert: The 2025 technology outlook from GTIA
The year kicked off with considerable uncertainty driven by macroeconomic factors such as tariffs and inflation. Nevertheless, managed service providers (MSPs) maintain a positive outlook on the tech industry’s trajectory. A recent report from GTIA sheds light on crucial insights...
ROI: How smarter MSPs turn $1 into $5 — again and again
When it comes to your marketing metrics, it’s easy to get distracted. Impression rates, website traffic, click-throughs, email opens—you watch the numbers climb and wonder: Is this working? But there’s only one number that tells the full story: Return on...
Security
Cybersecurity Threat Advisory: Severe WebDAV vulnerability
Microsoft has disclosed a serious zero-day vulnerability in the Web Distributed Authoring and Versioning (WebDAV) protocol, identified as CVE-2025-33053, with a CVSS score of 8.8. Actively exploited by the Stealth Falcon APT group, this vulnerability enables remote code execution (RCE)...
Close hidden security gaps with Barracuda Managed Vulnerability Security
We are excited to announce the launch of Barracuda Managed Vulnerability Security. This is a fully managed vulnerability scanning service that extends the BarracudaONE platform and is backed by Barracuda’s global, award-winning security operations center (SOC). Barracuda Managed Vulnerability Security scans for...
Cybersecurity Threat Advisory: Citrix Gateway vulnerability
Citrix has issued emergency patches for a critical memory overflow flaw that impacts NetScaler ADC and Gateway. Exploitation can lead to denial-of-service (DoS) and system control issues. Review this Cybersecurity Threat Advisory for guidance on protecting your systems against this...
Better Business
Building client trust: Strategies to prove security and compliance
Client trust is one of the most valuable assets a managed service provider (MSP) can earn. As clients become more informed about cybersecurity and more cautious in choosing their providers, it’s no longer enough to say you’re secured – you...
Tip Tuesday: Creating premium ESG service packages
Many businesses incorporate specific environmental, social, and governance (ESG) goals into their overarching strategies. These principles offer managed service providers (MSPs) a promising market, as a solution that helps clients meet their ESG demands may appear more valuable than an...
An MSP’s guide to keeping up with phishing
Phishing has long been a primary tool in the hacker’s arsenal, but like military weapons, their tactics evolve. A phishing attempt in 2025 looks different from those in 2015, 2020, or even last year. Therefore, managed service providers (MSPs) must...
Tech Insight
Tech Time Warp: 25 years of exploiting poor Pikachu
One of the first pieces of malware designed to target children turns 25 this month. Take a look back in this edition of Tech Time Warp. First detected in June 2000, the Pikachu Pokémon or “Pokey” virus played on a...
Tech Time Warp: The secrets to the Apple II’s success
The Apple II, designed by Steve Wozniak in 1977, was a groundbreaking self-contained machine, with screen, keyboard, power supply, and electronics all in a single plastic unit. The first Apple IIs were shipped on June 10, 1977, and cost $1,298....
Tech Time Warp: Celebrating milestones in Sims history
This year marks the 25th anniversary of the release of The Sims, an occasion the gaming company Electronic Arts Inc. (EA) marked with a re-release of The Sims, The Sims 2, and their respective collections of expansion packs, along with...
