Results for: Ask an MSP Expert
Cybersecurity is everyone’s responsibility
This post is part of our ongoing conversations with industry experts about the ever-present problem of data breaches. These breaches usually trace back to the security teams, but everyone, even the average user, is considered a stakeholder in cybersecurity. IBM...
Managed observability services will pick up steam in 2022
One of the biggest growth opportunities for managed service providers (MSPs) in 2022 will be the transition away from simply monitoring IT environments to providing true observability based on all the metrics, logs and the distributed traces that can be...
2022 Cybersecurity Outlook, Part 2: Talent Gap, Ransomware, Healthcare
This week, Smarter MSP continues our discussion with Dr. Nur Zincir-Heywood, a cybersecurity specialist and computer science faculty at Dalhousie University in Halifax, Nova Scotia. Key discussion points include specific cybersecurity challenges Canadian businesses need to be paying attention to...
2022 Cybersecurity Outlook: Stealth breaches, remote work, and human error
As 2021 comes to a close, Smarter MSP is talking with some of the best and brightest cybersecurity minds to take stock of the past year and get a sense of what to expect in terms of a cybersecurity outlook...
Tech Time Warp: The Marconi Wireless Hack of 1903
Technology history is filled with the stories of ethical hackers, as well as the intellectually curious seeking to prove a point. (See the stories of punch card expert René Carmille and the British journalists who hacked into Prince Philip’s inbox.)...
Tech Time Warp: eBay Inc. gets its start
What are your Labor Day weekend plans? Chances are they won’t prove as lucrative as those of Pierre Omidyar back in 1995, who spent his three-day weekend launching a website called AuctionWeb from his San Jose home. We now know...
Security awareness training can save businesses from ransomware
As businesses continue to suffer millions in losses from ransomware and other hacks, experts have repeatedly pointed to security awareness training as one of the most effective – and cheapest – tools for an MSP to wield against these types...
Gone fishin’: Prime time for a cyberattack
With a seemingly sudden rash of successful ransomware attacks in recent months, it didn’t surprise some cybersecurity experts warning about the next cyberattack event. “When I first heard about the ransomware wave, I looked at the calendar and said `oh...
IoT is exposing networks to cybersecurity vulnerabilities
Businesses that have been fortifying their computers against ransomware and other threats could be overlooking additional vulnerabilities within their ecosystem. While the office computers may be as secure as Fort Knox, IoT devices such as the copier, scanner, digital signage,...
How to write a sales email to prepare prospects to talk
Despite a wave of technology-driven sales tactics, email still remains an effective marketing tool in terms of return on investment (ROI) for small to medium-sized MSPs. Even though any MSP can say they know How to Write a Sales Email,...
