Helping MSPs navigate their first audit with confidence
Managed service providers (MSPs) are increasingly expected to provide more than just IT support—they’re becoming essential players in helping clients meet compliance and security requirements. Whether you’re building a SOC 2 practice or supporting a healthcare client subject to Health...
Cybersecurity Threat Advisory: Microsoft SharePoint zero-day vulnerability
Attackers are actively exploiting CVE-2025-53770, a critical zero-day vulnerability in Microsoft SharePoint, to execute remote code without authentication. This flaw allows attackers to deploy persistent malware and potentially exfiltrate sensitive data from unpatched on-premises environments. Review the full details in...
Vacation season is open season for cybercriminals: Here’s why
For school children, summer means lazy days of swimming pools, splash pads, melting ice cream cones, and camp. For cybersecurity professionals, it means being on guard 24/7, because cybercriminals don’t take a summer break. The summertime impact Cyberattacks now occur...
Barracuda launches Entra ID Backup Premium to strengthen Microsoft Identity data recovery
Barracuda has introduced Entra ID Backup Premium, a SaaS-based solution designed to help organizations recover Microsoft Entra ID data beyond the platform’s default 30-day retention window. The launch adds a critical layer to identity protection, enabling fast restoration of users,...
Sales & Marketing
Ask an MSP Expert: How AI can help you personalize outreach and repurpose content
Artificial intelligence (AI) excels at spotting patterns and automating workflows, but what about the messy, one-off challenges that arise in real sales conversations? This is where skepticism can creep in. However, with the right approach, AI can still serve as...
Is your sales team losing deals they should win?
You’re trying to grow, and it feels like the sales team should be helping you get there. But too often, they’re chasing the wrong leads, following up inconsistently, or losing deals that should have been won. Add to that many...
How MSPs can fuel faster growth with AI + cold outreach
Dave leads a B2B services firm with a dedicated sales team of three. Over the past year, they’ve invested time and resources into cold outreach, hiring sales reps, and launching marketing campaigns. Despite these efforts, the results have been underwhelming,...
Security
Cybersecurity Threat Advisory: Active Microsoft 365 ‘Direct Send’ exploitation
Security researchers have identified an active phishing campaign that exploits Microsoft 365’s “Direct Send” feature to bypass email security controls. This tactic allows attackers to deliver malicious emails that appear to originate from internal users. Continue reading this Cybersecurity Threat...
CISA alerts: Why they belong on every MSP’s watchlist
Last week, we looked at how cybercriminals ramp up their activity during the summer months. As pool parties and vacation plans start, so do escalating cybersecurity alerts from both CISA and the Canadian Centre for Cyber Security. With organizations running...
Email Threat Radar – July 2025
In this month’s edition of the Email Threat Radar, Barracuda threat analysts identified several notable email-based threats targeting organizations around the world. Many of them leveraged popular phishing-as-a-service (PhaaS) kits. The threats include: Tycoon PhaaS impersonating the Autodesk Construction Cloud for...
Better Business
Partner Spotlight: Innovative solutions for modern cyberthreats
With cyberthreats increasingly targeting clients in the architecture, engineering, and construction (AEC) sector, managed services provider (MSP) Advance2000 knew it needed a smarter, more robust way to protect them. Headquartered in Buffalo, NY, with additional offices in Canada and Romania, Advance2000...
The quantum horizon: Why MSPs must start preparing now
Remember all the major disruptions over the years? The advent of client/server computing, thin clients, virtualization, everything-as-a-service, and most recently artificial intelligence (AI). Now, the early whispers of quantum computing has surfaced. These are just some of the many new...
The MSP Customer Insight Report 2025: Key takeaways for success
Managed service providers (MSPs) have become indispensable partners for organizations navigating the security challenges that accompany business growth. These challenges include increased IT complexity, managing a spiraling number of security tools, and adapting security strategies to keep pace with expansion....
Tech Insight
Tech Time Warp: Slicing into the history of CT scans
A CT scan is so commonplace no one thinks twice about it anymore—but, as with all things technology, we really should. Take a look at the history behind CT scans in this edition of Tech Time Warp. Forty-two years ago,...
Pioneers in Tech: The man behind Moore’s Law
July 18 marks the 57th anniversary of Intel’s incorporation—and as with any of the Silicon Valley juggernauts, the backstory of its founders is fascinating. Take Gordon Moore, who—along with Robert Noyce and Andy Grove—incorporated the microprocessor company in 1968 and...
Tech Time Warp: The slide rule becomes obsolete
“150 Extra Engineers.” This 1952 IBM advertisement for the IBM Electronic Calculator is not dissimilar from today’s marketing for the latest artificial intelligence (AI) innovations: “An IBM Electronic Calculator speeds through thousands of intricate computations so quickly that on many...
