Tag: AI
Global momentum in managed services growth
A report from Information Services Group (ISG) finds that billing for managed services valued over $5 million in the Americas grew by 22 percent in the third quarter. However, the global market declined by 2 percent, primarily due to delays...
How AI is rewriting the rules of SEO
You may have noticed (and been annoyed by) changes in how search engines now work. Instead of entering a series of keywords and getting a selection of pages that cover all or most of them, you’re now met with a...
Cybersecurity Awareness Month ends soon, but the mission will continue
Cybersecurity Awareness Month may be winding down, but the work of protecting organizations never stops. This week, we’ve gathered insights from cybersecurity leaders across the industry who are tackling everything from human-centered security to emerging threats like shadow artificial intelligence...
Survey finds organizations looking to MSPs for AI cybersecurity expertise
A survey of over 3,880 business and technology leaders conducted by PwC finds that artificial intelligence (AI) is now the top cybersecurity technology that organizations are looking to managed service providers (MSPs) to help implement. According to the survey, 38...
Stop AI-driven attacks: Why MSPs can’t afford to sell email security without XDR
Email protection and extended detection and response (XDR) are rapidly becoming a foundational pairing for modern cybersecurity, empowering organizations to proactively counter sophisticated threats, maximize their security ROI and streamline operations in a complex digital landscape. As cybercriminals embrace advanced...
Ask an MSP Expert: Lead scoring and AI tips for growth
Whether you’re just beginning to explore artificial intelligence (AI) or looking for ways to leverage tools like ChatGPT to elevate your sales and marketing strategy, you’re not alone. Many managed service providers (MSPs) are asking the same questions. In this...
AI, identity, and action: What MSPs must prioritize this Cybersecurity Awareness Month
This October marks the 22nd annual Cybersecurity Awareness Month, a campaign co-led by the Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance. This year’s theme, “Building a Cyber Strong America,” coincides with the sponsoring agency – CISA...
Rise of AI drives increased demand for data management expertise
A pair of surveys suggest that when it comes to artificial intelligence (AI) the biggest winners just might be managed service providers (MSPs) that have much needed data management expertise. The first survey of over 830 senior data and analytics...
AI expectations vs reality: What MSPs need to know
While artificial intelligence (AI) is undoubtedly on its way to becoming transformative in the marketplace, many expectations surrounding it are, at best, exaggerated. AI-washing is now big business. Many vendors are simply rebranding their existing portfolios with AI messaging to...
Global politics meets IT staffing: The H-1B visa crossroads
H-1B visas that enable IT professionals from overseas to work in the U.S. have always been a controversial issue. However, with the current administration’s decision to impose $100,000 annual fees for each successful applicant, the issue may soon simply fade...
