Tag: AI

Survey: Demand for cloud cost control expertise is on the rise

Survey: Demand for cloud cost control expertise is on the rise

The volume of applications deployed in the cloud continues to increase steadily. More organizations are looking to contain costs but are finding they lack the skills and expertise needed. A survey of over 400 cloud and data decision-makers conducted by...

/ April 17, 2024
Four automation priorities MSPs should focus on

Four automation priorities MSPs should focus on

Many organizations conduct surveys every year about the evolving threats and cybersecurity concerns that enterprises are faced with. Info-Tech Research Group’s report is a must-read for all security stakeholders, chief information security officers (CISOs), and managed service providers (MSPs). Some...

/ April 15, 2024
How MSPs help organizations conquer IT innovation challenges

How MSPs help organizations conquer IT innovation challenges

For the longest time, business executives have complained about the inability of IT teams to keep pace with evolving business needs. Now, the proverbial shoe may be on the other foot. A survey of over 1,000 senior executives at U.S....

/ April 3, 2024
How artificial intelligence is changing the threat landscape

How artificial intelligence is changing the threat landscape

the There has been a lot of talk about artificial intelligence (AI) and its impact on businesses. In this particular post, we will try to answer the most pertinent question: How has AI changed the threat landscape? This is like...

/ April 1, 2024
AI
An in-depth look at the role of AI in today’s email threats

An in-depth look at the role of AI in today’s email threats

IT business growth expert Richard Tubb and Senior Director of Product Marketing Nishant Taneja dive into the ever-evolving email threats in the age of AI during a recent webinar. They shared how AI has transformed phishing attacks as well as...

/ March 21, 2024
ai sell
Using AI to cross-sell and upsell

Using AI to cross-sell and upsell

Increasing revenue, particularly with a good margin, is a major focus for any business. Many managed service providers (MSPs) find themselves in a situation where they have gotten off the ground and survived mainly through gaining passing trade with strong...

/ March 20, 2024 / 2 Comments
cloud computing
Survey reveals cloud computing opportunity for MSPs with enterprise clients

Survey reveals cloud computing opportunity for MSPs with enterprise clients

A survey of 1,300 chief information officers (CIOs), chief technology officers (CTOs), and other senior technology leaders with more than 1,000 employees suggests cloud computing environments are becoming more complex at a rate that most internal IT teams cannot effectively...

/ March 20, 2024
ChatGPT
ChatGPT for MSP marketing: Predictions for 2024

ChatGPT for MSP marketing: Predictions for 2024

As part of our 2-part series on ChatGPT for MSP marketing, this second entry highlights future predictions of how ChatGPT will continue to unfold for MSPs looking to implement the tool into their marketing strategy. In case you missed part...

/ March 6, 2024
economic challenges
Navigating economic challenges requires flexibility

Navigating economic challenges requires flexibility

How organizations prefer to acquire IT products and services naturally varies widely from one organization to another. However, savvy managed service providers (MSPs) will need to pivot as macroeconomic conditions continue to change. For example, when interest rates are high,...

/ March 4, 2024
AI
Five ways cybercriminals use AI to wreak havoc

Five ways cybercriminals use AI to wreak havoc

It seems that each time there is a new technology advancement, criminals quickly cut to the front of the line when it comes to dreaming up new applications. That is the case with generative artificial intelligence (AI), which has been...

/ February 29, 2024