Tag: AI

generative AI
How CISOs can leverage generative AI to improve email, application security

How CISOs can leverage generative AI to improve email, application security

In an era where digital threats evolve at an unprecedented pace, the integration of generative AI into cybersecurity operations has become essential. From content creation to behavior prediction and knowledge articulation, generative AI is reshaping the landscape of security practices, offering immense...

/ September 11, 2024
generative AI
Generative AI inference engines create MSP opportunities

Generative AI inference engines create MSP opportunities

More organizations are beginning to operationalize generative artificial intelligence (AI). Along with this, many of them will be looking to managed service providers (MSPs) to help them optimally deploy the inference engines that are needed to analyze data in production...

/ September 9, 2024
2024 MSP Midyear Outlook: Adapting to shifting markets and leveraging emerging trends

2024 MSP Midyear Outlook: Adapting to shifting markets and leveraging emerging trends

As we approach the second half of 2024, managed service providers (MSPs) are at a critical juncture. The ever-changing landscape of technology, cyber threats, and market demands presents both challenges and opportunities. In our recent “The Evolving Landscape of the...

/ September 2, 2024
ransomware threat
Threat Spotlight: How ransomware for rent rules the threat landscape

Threat Spotlight: How ransomware for rent rules the threat landscape

This year’s annual review of ransomware attacks looks at the threat from two perspectives. First, for the third year running we’ve taken a global sample of reported ransomware attacks and analyzed what they tell us about ransomware attackers and their...

/ August 21, 2024
Predictions for the future of AI in cybersecurity

Predictions for the future of AI in cybersecurity

Threat actors are improving their attacks by leveraging artificial intelligence (AI) in every way. AI makes every attack from deepfakes to credential stuffing cheaper, better, and faster. The good news is that the security industry also has access to AI capabilities, and AI-enhanced...

/ August 6, 2024
Mobile devices
MSPs must prioritize mobile device security

MSPs must prioritize mobile device security

Last week, we had an overview of the increasing concerns and security challenges surrounding mobile devices. This week, we continue the conversation about mobile devices with Eric O’Neill. Eric is a former FBI counterterrorism and counterintelligence operative, cybersecurity keynote speaker,...

/ July 25, 2024
The MSP’s guide to finding the AI balance

The MSP’s guide to finding the AI balance

In my last few posts, I’ve covered how managed service providers (MSPs) can use artificial intelligence (AI) to cut costs, increase margins, and provide new services to customers. In each one, I have touched on how AI is not the...

/ July 23, 2024
AI expertise
Businesses are seeking help to deploy AI

Businesses are seeking help to deploy AI

Nearly half (47 percent) of the 1,000 senior technology executives surveyed in a recent study shows that they are seeking external assistance to implement AI. Of which, 22 percent are partnering with a technology services provider, while 25 percent partners...

/ July 22, 2024 / 1 Comment
Small business confidence on the rise

Small business confidence on the rise

Small businesses, a main target audience of managed service providers (MSPs), appear to be regaining confidence in the post-pandemic economy. A Small Business Index created by MetLife and the U.S. Department of Commerce finds nearly half (46 percent) say they...

/ July 8, 2024
MSP Sales enablement
Leveraging AI to streamline MSP customer management

Leveraging AI to streamline MSP customer management

In part one of this series, we took a look at how artificial intelligence (AI) can be used to elevate managed service provider (MSP) efficiency and improve MSP operations. Here, we are going to look at how AI can improve...

/ July 3, 2024