Tag: Artificial Intelligence
AI investments are raising the stakes for MSPs
The saying that two opposite things can both be true appears especially relevant for channel partners today. A survey of 400 decision-makers at IT solution providers in North America and Western Europe conducted by Futurum Group found that more than...
How MSPs can use AI to build better prospecting lists
AI can help with MSP sales prospecting, but I wouldn’t spend ten minutes asking an LLM to research every company before making a call. Instead, use AI to remove the administrative work that slows prospecting: cleaning lists, extracting data from...
AI is putting pressure on GSI contract renewals
A recent survey of 112 U.S.-based IT leaders at global enterprises suggests contract renewal discussions with global systems integrators (GSIs) may become more challenging. Market research firm UserEvidence conducted the survey on behalf of BigPanda, an AIOps platform provider. The...
Managed AI inference becomes the next big services market
As more organizations deploy artificial intelligence (AI) applications, a growing number are relying on managed AI inference servers to run them in production environments. A report published by The Futurum Group notes that by the end of 2025, the managed...
What rising AI costs mean for MSPs
As more organizations successfully adopt artificial intelligence (AI), many are discovering that success comes with a growing challenge: managing costs. A recent survey of 700 engineering leaders and practitioners from organizations with more than 1,000 employees found that 26 percent...
The MSP playbook for agentic AI
For years, AI helped security teams detect threats faster while humans remained responsible for taking action. Agentic AI changes that model. Today’s tools can isolate endpoints, disable accounts, block traffic, and launch remediation workflows automatically. The speed benefits are clear,...
How MSPs can capitalize on the next phase of AI
As artificial intelligence (AI) evolves, new opportunities are opening for managed service providers (MSPs). Two of the biggest areas are context engineering and AI model routing. Why context engineering matters Context engineering includes the tools and processes that optimize everything...
The hidden MSP opportunity in AI-built applications
There’s a lot of chatter these days about a so-called “SaaSpocalypse” that could have significant consequences for IT services providers. As more organizations embrace artificial intelligence (AI), they are deploying more custom applications created with AI-powered coding tools. The rise...
Incident management issues rising in the age of AI
Managed service providers (MSPs) should take note: as the volume of code created using artificial intelligence (AI) coding tools continues to grow, so does the number of incidents that may require their attention. A survey of 406 IT decision-makers at...
Why AI could spark the next networking boom for MSPs
The rise of artificial intelligence (AI) is set to accelerate demand for managed networking services as bandwidth consumption becomes more unpredictable than ever. AI is changing network traffic patterns According to a new report from Dell’Oro Group, managed local area...
