Tag: Artificial Intelligence

Will AI be the next big thing?

Will AI be the next big thing?

As many a marketing or salesperson will attest, trying to flog the same old, same old becomes troublesome after a while. Something is needed to excite the market – and luckily, technology is an area where there is always something...

/ August 3, 2023
Tip Tuesday: Leverage generative AI to improve efficiency

Tip Tuesday: Leverage generative AI to improve efficiency

Managed service providers (MSPs) have much to oversee for companies that aren’t even theirs. Day-to-day tasks can become tedious and overwhelming. Even though businesses are finding every excuse to incorporate artificial intelligence (AI), it’s not a signal that they are...

/ July 18, 2023
Cybersecurity view from an artificial intelligence optimist

Cybersecurity view from an artificial intelligence optimist

2023 has been the year of generative AI. Will it transform cybersecurity as we know it? Or will the status quo prevail as a continual cat-and-mouse game between the cyber-good and the cyber-bad? SmarterMSP is talking to a variety of...

/ June 27, 2023
MSPs and the next wave of cybersecurity AI solutions

MSPs and the next wave of cybersecurity AI solutions

While cybersecurity researchers tend to revel in discovering vulnerabilities, many of the ones that do get disclosed require cybercriminals to have extensive expertise to exploit. Most cybercriminals today remain focused on launching attacks that use tried and true techniques and...

/ June 19, 2023
Voice cloning – a growing cybersecurity threat

Voice cloning – a growing cybersecurity threat

Just when you think you’re reasonably on top of all the cyberthreats out there, new ones emerge. Say hello to voice cloning. Or don’t say hello to it because you don’t want a scammer to have your voice. Voice cloning made...

/ May 10, 2023 / 12 Comments
The double-edged sword of AI-chatbots

The double-edged sword of AI-chatbots

Why should an organization use an MSP? According to Google Bard, an experimental Google chatbot that is powered by the LaMDA large language model, there are many reasons why an organization should utilize an MSP. Here are a few of...

/ April 12, 2023
MSPs can fill the data management skills gap created by AI

MSPs can fill the data management skills gap created by AI

With the rise of artificial intelligence, an appreciation of the business value of data is now finally starting to increase. A global survey of 4,777 C-level executives and directors conducted by Accenture finds 90 percent of executives believe data is...

/ April 11, 2023
ChatGPT: The AI-based chatbot system that everyone is talking about

ChatGPT: The AI-based chatbot system that everyone is talking about

Artificial intelligence (AI) has been an IT buzzword lately, and it’s no surprise. The benefits of AI include advancing our technology, improving business operations, and much more. Adoption of AI has more than doubled since 2017, and one recent AI...

/ February 2, 2023 / 1 Comment
Machine learning, deep learning, and artificial intelligence

Machine learning, deep learning, and artificial intelligence

MSP platforms by nature, are ‘chatty.’ Data is being created, not only by the customers using the platform, but by the platform itself. Every device creates data, and it is generally held in some form of syslog data log. Some...

/ March 31, 2020
AI could help make your clients more secure

AI could help make your clients more secure

There are so many security threats coming at us from all sides. It’s beyond our ability to keep up without the help of technology. Today, that means using artificial intelligence to help understand and scan for issues. As technology continues...

/ March 2, 2020