Tag: COVID-19
10 trends for 2023 that MSPs can’t afford to ignore
The past year was like no other, beginning with a recovery from the COVID-19 pandemic that wreaked havoc for more than two years, only to see a sharp rise in inflation limiting economic growth. Heading into 2023 it’s hard to...
Next wave of COVID-19 fallout for MSPs starts to arrive
The COVID-19 pandemic is yet another classic example of an ill-wind that ultimately threw a lot of good in the general direction of managed service providers (MSPs). Naturally, the MSP community as a whole wishes it never happened, but like...
The long-term cybersecurity legacy of COVID-19
COVID vaccines are starting to be distributed and administered, cases have dropped, and a real sense of post-pandemic optimism pervades the planet as springtime begins in the northern hemisphere. Despite all of the real-world and cybersecurity challenges that came about...
Threat Spotlight: Vaccine-related phishing
Beware of phishing campaigns that use the COVID-19 vaccination as a hook. In the same way they’ve capitalized on the global pandemic with coronavirus-related phishing attacks, cybercriminals are now trying to leverage the vaccine to steal money and personal information. The FBI issued a...
MSPs need to take charge of IT trends in the post COVID-19 era
One of the consistent themes that has emerged during the COVID-19 pandemic as it pertains to IT is that, rather than witnessing massive shifts in how IT is employed, there’s simply been an acceleration of adoption. Everything from videoconferencing to...
Helping clients understand the employee experience
Just about everyone has been asked to take a short survey after dealing with customer service or other employees. The idea behind these questionnaires is to make sure you were satisfied with the level of service you received. More importantly...
MSPs looking ahead to a better 2021
It’s been a tough year for businesses, and MSPs have helped them through it. With vaccines in production and being distributed to front-line workers, perhaps it’s time to look forward to a post-pandemic life in 2021. First, let’s have a...
Where do MSPs go next post-pandemic?
COVID-19 has had a massive impact around the globe. Businesses across the travel, tourism and hospitality sectors have been hit badly, while a few (such as those in the healthcare and government sectors) have for the most part come through...
How your MSP business can thrive in a crisis
“If you can keep your head when everybody round you is losing his, then it is very probable that you don’t understand the situation,” goes the old saying. Well, we disagree. Staying calm in a crisis isn’t easy, but situations...
Unified communications: pointers for a permanent remote workforce
As COVID-19 stay-at-home orders are gradually lifted and states begin to return to some semblance of everyday life, we shouldn’t assume an automatic return to the office. Businesses across the globe have learned during the pandemic that their workforce is...
