Tag: MSP opportunity
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Remote work has forever changed managed services
When the shift to remote work first occurred, there was a sense that no matter how bad the COVID-19 pandemic became there would be a return to the office. Two years later the pandemic is still with us, and the...
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Q&A: An MSP’s perspective on Global MSP Day
As Global MSP Day approaches (May 20, 2022), SmarterMSP caught up with MSP partner Moss Jacobson, Director of New Business Development at CTN Solutions, to understand what he is seeing in terms of trends, challenges, and opportunities, and what he...
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Lack of confidence in network operations creates MSP opportunity
A survey of more than 400 network infrastructure and operations professionals from Fortune 500 companies suggests a growing lack of confidence in internal network operations teams may be creating an opportunity for managed service providers (MSPs). Conducted by Enterprise Management...
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Growing risk in the financial services sector creates opportunity for MSPs
MSPs specializing in, or who have clients operating in the financial services sector, should take special note of an annual report highlighting the current risks. With global turmoil, supply chain issues and the pandemic, the financial services sector is ripe...
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Moving from BYOD to BYOO: the opportunities for MSPs
Organisations have long struggled to manage the pivot from the use of employer-provided devices to those being sourced and purchased by the employee. The sheer diversity of devices and the lack of the means to monitor, manage, and secure them...
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Smarter MSP’s top 12 posts of 2021
When reflecting on 2021, one thing is for certain: It was not a boring year. From new cybersecurity threats and vulnerabilities identified, to a ramp in digital transformation projects for MSPs, not to mention a continued global pandemic, and much...
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MSPs Need to Provide a Better Digital Experience to End Users
A global survey of 1,000 digital workers and 500 senior IT decision-makers published this week confirms what many managed service providers (MSPs) already know all too well. End users are often their own worst enemies.
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Gamification emerges as next major tool for upskilling partners
At its re:Invent conference this week, Amazon Web Services (AWS) revealed it is now employing gamification to encourage partners to improve and expand their cloud practices. AWS GameDay, now available to all AWS partners, is a collaborative learning exercise that...
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Changes to Gramm-Leach law may mean more business for MSPs
A recent and little-noticed tweak by the FTC to the long-standing Gramm-Leach law could result in more business for MSPs and more oversight for specific enterprises. One of the tricky aspects of being an MSP is navigating the constantly shifting...
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Report surfaces major gains for MSPs serving enterprise customers
A report published this week by Information Services Group (ISG) shows the annual contract value (ACV) of managed services contracts valued at more than $5 million hit a record $8.4 billion for the third quarter, representing a 22 percent increase...