Tag: MSP opportunity

Gauging the breadth and depth of the work from home phenomenon
Many managed service providers (MSPs) are understandably anxious to better understand to what degree employees might be working from home for the foreseeable future, and to what degree that transition might create demand for their services.

Your customers need managed security services
Organisations today are locked in an endless battle to do more with less. Recent years have seen an increase in both the frequency and sophistication of cyberattacks, yet many businesses lack the necessary in-house resources, time and budget to effectively...

Faster digital business transformation bodes well for MSPs
A survey of 200 senior IT executives working at organizations with more than 2,500 employees conducted by IDG Research on behalf of Insight Enterprises, a provider of IT services, suggests there is a high correlation between organizations that have launched...

SMBs’ security vs. headcount decision creates MSP opportunity
Business executives in the wake of the COVID-19 pandemic are now wrestling with some critical decisions that are likely to define their relationships with managed service providers (MSPs) for many years to come. A survey of over 1,000 business decision...

Q&A: An outlook on managed services in the UK
Continuing with our series of MSP spotlight sessions we are hosting in the run up to Global MSP Day on May 21st, we spoke with Simon Gurner, Owner of Sunrise Technologies based in the UK. Simon began his journey in managed services in 2003 and...

Q&A: A Channel Chief assesses the state of managed services
As the build to Global MSP Day 2020 continues, Smarter MSP discussed the upcoming virtual event with eight-time CRN Channel Chief, Neal Bradbury. Neal shared his outlook on the current state of the managed services industry and opportunities that will...

Reliance on IT outsourcing to double in next 18 months
A global survey of 1,250 business and IT leaders published by NTT finds the number of organizations that plan to outsource some aspect of IT environments in the next 18 months will double. According to the survey, 23 percent of...

MSPs should prepare now for the ‘new normal’
A survey of 305 finance leaders in the U.S. published this week by PwC offers some indication as to what degree working from home is about to become the new normal in the wake of the COVID-19 pandemic. Nearly half...

Ask an MSP Expert: Caring about CARES
Q: My MSP has several clients who are unable to pay because they now have customers who aren’t paying them. I’ve thought about applying for a loan through the CARES Act. Do you think this a good idea? Before we...

MSPs must focus on modernizing business continuity plans
By now it’s become apparent just how woefully inadequate the business continuity plans most organizations had in place, if they existed at all, were prior to the COVID-19 pandemic. Most organizations assume a level of disruption that would last, at...