Tag: MSP Pricing

Clive Longbottom: When selling MSP services is like selling a house

Clive Longbottom: When selling MSP services is like selling a house

I’ll start with a bold statement: being an MSP salesperson is like being a real estate agent. Hold on – don’t stop reading: there is a reason for such a statement. Any real estate agent will tell you what a...

/ September 20, 2018
Ask an MSP Expert: How can I price managed services appropriately?

Ask an MSP Expert: How can I price managed services appropriately?

Q: At the moment, we’re using pricing tiers at my MSP to standardize our services and make it easier to price out new clients. While this seems to help sales go more smoothly, we’re second guessing ourselves when it comes...

/ July 9, 2018
Ask an MSP Expert: How can I explain price increases to my customers?

Ask an MSP Expert: How can I explain price increases to my customers?

Q: We added managed services to our IT offerings within the past five years. While we have a lot of happy customers, it seems like our margins are getting lower and lower. To truly provide our customers with the level...

/ June 25, 2018
Henry Ford
Gary Pica: What Henry Ford can teach you about service levels

Gary Pica: What Henry Ford can teach you about service levels

Henry Ford once said, “Any customer can have a car painted any color that he wants so long as it is black.” Keep this in mind when packaging your IT solutions. By not giving potential clients options, you’re reinforcing your...

/ April 11, 2018
Gary Pica: 3 best practice strategies for MSP pricing models

Gary Pica: 3 best practice strategies for MSP pricing models

Determining your managed service provider pricing can feel like “damned if you do, damned if you don’t.” Charge too much, and you’re unable to stay competitive. Charge too little, and you undercut your business, leaving you without the revenue you...

/ February 7, 2018
robin robins pricing
Robin Robins: Let’s Talk About Price $$$$$

Robin Robins: Let’s Talk About Price $$$$$

I’m about to make somebody (you?) a lot of money because I’m about to give you an idea for raising your fees that will allow you to prove to yourself you’re leaving a LOT of money on the table. First,...

/ May 3, 2017