Tag: MSP tips. business growth
Business planning is more important today than ever
I’ve always been passionate about motivating business leaders to prioritize business planning, but this year, I’m a bit more vocal about the topic than usual (if you can believe it). So many things in our landscape are changing at once:...
How can I demonstrate more value to managed service customers?
Q: My MSP has had trouble in maintaining customer satisfaction customers. What part of our partnership, beyond our traditional delivery of services, should we highlight to demonstrate our value to their SMB businesses? Many managed service providers (MSPs) are initially...
Zero-Tolerance: Cheap cybersecurity is always a bad bargain
Cybercriminals have discovered a simple trick for multiplying their effectiveness: target MSPs themselves. If breaching one business’ systems is like slipping past a security guard unnoticed, infiltrating an MSP is like stealing that guard’s whole key ring. A successful MSP...
AWS Channel Chief sees evolving relationships with MSPs
If a three week online AWS re:Invent conference leaves managed service provider (MSPs) with any impression at all, it’s that the relationship with the world’s largest provider of cloud services is continually evolving. In the last week and half alone,...
Cybersecurity laws: What MSPs need to do
Cybersecurity isn’t just about firewalls and patching. Cybersecurity is also about education and legislation — often, these two go hand in hand. The legislative landscape is continuously evolving as more rules and regulations attempt to add guardrails and protections to...
Harnessing courage to spark innovation
The development of the iPhone is the perfect intersection of innovation, speed, and courage. Those three characteristics are important for MSPs too. They have the potential to propel MSPs from being good at what they do, to being great. Those...
Managed services becoming more essential for established telecoms
The rapid pace of development in the telecommunications industry means that established telecoms need to consistently provide end customers with the most up-to-date communications services and solutions. And to effectively and cost-efficiently to maximise return on investment and ensure that...
Survey uncovers data reliability opportunity for MSPs
Digital business transformation is all the rage these days in the wake of the COVID-19 pandemic, primarily because organizations realize it may still be months before they are able to engage physically with either end customers or suppliers. Projects that...
Selling co-managed IT: Is it the right fit for your MSP?
Co-managed IT is becoming a popular option among businesses in need of additional IT support, particularly larger ones with internal IT departments. While some MSPs are turning toward co-managed IT services to generate additional monthly recurring revenue (MRR), it’s important to consider the following: The co-managed IT model isn’t the right fit for every MSP,...
Managed compliance services put money in the MSP bank
A survey of 300 IT security professionals published this week by Telos Corp., a provider of IT services, finds organizations on average comply with 13 different IT security and/or privacy regulations and spend $3.5M annually on compliance activities. Over the...
