Tag: MSP tips

Why you shouldn’t replace your old website
It’s mid-morning and my cell phone rings. The lady on the other end, the owner of an MSP in Dallas, explains that she needs a new website. So I ask, “Would you mind if I ask what specifically isn’t working?” She replies,...

MSPs need to start embracing Kubernetes now
Now that the Kubernetes platform upon which most cloud-native applications are being built has turned five, the level of Kubernetes adoption within organizations is starting to spike. However, Kubernetes still represents a significant challenge to provision and maintain. Kubernetes may...

Oracle alliance with Microsoft complicates cloud computing relationships
Cloud computing makes for strange bedfellows, but now that Oracle and Microsoft have agreed to work together to integrate Oracle Cloud services with the Microsoft Azure cloud, almost anything seems possible. The agreement between the two companies represents something of...

Ask an MSP Expert: How can my MSP prepare for an economic recession?
Q: Right now, we have more business than we can handle, and cash flow is exceeding our projections for the year. Still, I get nervous and worry about the next downturn. Is there something I should be doing now to prepare...

Microservices and the need for APIs
In my last piece, I discussed how MSPs need to start moving to a microservices architecture to embrace the rise of the composite app, created by pulling together microservices from across a hybrid private/public platform. The issue with such an...

MSPs need to throw a lifeline to IT teams drowning in data
Managed service providers (MSPs) might want to take note of the fact that most organizations today are drowning in data they are increasingly finding difficult to operationalize. A survey of 400 IT professionals published today by Ivanti, a provider of...

3 tools for coaxing the truth out of prospects
You won’t find conversations where white lies are more plentiful than those with prospects. They like to play their cards close to the chest, especially early on in the relationship. How many times have you asked how happy they are...

MSPs can use their skills to give back to the community
Earlier this month, I got word that a local company I hadn’t heard of was doing an electronics recycling day. It’s the type of thing where you bring in your old computers, external hard drives, and other things like that,...

Thinking about contracting out services?
Sometimes it makes sense for MSPs to contract out services. Depending on your goals, going this route could you save time, resources, and money — but it isn’t for everybody. Regarding contracting out services, it’s important to first note the...

MSPs need to find a way to embrace consumption model based on metering
The most profound impact the transition to cloud computing has arguably had is the shift away from treating IT as a capital expense. IT organizations are increasingly utilizing infrastructure thanks to a consumption model that allows them to treat IT...