Tag: MSPs

AI-driven change demands faster innovation from MSPs

AI-driven change demands faster innovation from MSPs

Ingram Micro CEO Paul Bay is calling on managed service providers (MSPs) and other channel partners to become true business partners to their end customers. AI’s acceleration of change Speaking at the Ingram Micro ONE 2025 conference, Bay noted that...

/ November 13, 2025
The 2025 BYOD Playbook: Practical steps for scalable security

The 2025 BYOD Playbook: Practical steps for scalable security

This week we continue our series exploring bring your own device (BYOD) in 2025. The state of BYOD in the workplace has evolved since its pandemic-era popularity. As BYOD policies adapt in 2025, managed service providers (MSPs) face mounting pressure...

/ November 11, 2025
MSPs
How smart MSPs turn Google Reviews into their #1 sales tool

How smart MSPs turn Google Reviews into their #1 sales tool

Most managed service providers (MSPs) know they should collect Google reviews. But few realize how much money they’re leaving on the table by treating them as an afterthought. After reviewing the marketing data for hundreds of MSPs using our platform,...

/ November 5, 2025
tech talent shortage
The evolving tech talent shortage: What MSPs need to know

The evolving tech talent shortage: What MSPs need to know

We’ve heard about the tech talent shortage for years. But according to experts, the reality beneath the surface is more nuanced. It’s not the same as it once was, the talent shortage has evolved and become more uneven. While the...

/ October 28, 2025
managed services
Global momentum in managed services growth

Global momentum in managed services growth

A report from Information Services Group (ISG) finds that billing for managed services valued over $5 million in the Americas grew by 22 percent in the third quarter. However, the global market declined by 2 percent, primarily due to delays...

/ October 23, 2025
AI
How AI is rewriting the rules of SEO

How AI is rewriting the rules of SEO

You may have noticed (and been annoyed by) changes in how search engines now work. Instead of entering a series of keywords and getting a selection of pages that cover all or most of them, you’re now met with a...

/ October 22, 2025
Tip Tuesday
Tip Tuesday: Embrace Cybersecurity Awareness Month by being a security leader

Tip Tuesday: Embrace Cybersecurity Awareness Month by being a security leader

Cybersecurity Awareness Month reminds organizations and individuals of the importance of staying safe in digital spaces. For managed service providers (MSPs), it offers an opportunity to demonstrate thought leadership and deepen client relationships by translating complex security concepts into practical,...

/ October 21, 2025
Cybersecurity Awareness Month
Cybersecurity Awareness Month ends soon, but the mission will continue

Cybersecurity Awareness Month ends soon, but the mission will continue

Cybersecurity Awareness Month may be winding down, but the work of protecting organizations never stops. This week, we’ve gathered insights from cybersecurity leaders across the industry who are tackling everything from human-centered security to emerging threats like shadow artificial intelligence...

/ October 21, 2025
cybersecurity
Survey finds organizations looking to MSPs for AI cybersecurity expertise

Survey finds organizations looking to MSPs for AI cybersecurity expertise

A survey of over 3,880 business and technology leaders conducted by PwC finds that artificial intelligence (AI) is now the top cybersecurity technology that organizations are looking to managed service providers (MSPs) to help implement. According to the survey, 38...

/ October 16, 2025
XDR
Stop AI-driven attacks: Why MSPs can’t afford to sell email security without XDR

Stop AI-driven attacks: Why MSPs can’t afford to sell email security without XDR

Email protection and extended detection and response (XDR) are rapidly becoming a foundational pairing for modern cybersecurity, empowering organizations to proactively counter sophisticated threats, maximize their security ROI and streamline operations in a complex digital landscape. As cybercriminals embrace advanced...

/ October 15, 2025