Tag: MSPs

Survey surfaces increased reliance on MSPs

Survey surfaces increased reliance on MSPs

A recent survey of 1,000 IT decision-makers from small and mid-sized enterprises (SMEs) across a variety of industries conducted by JumpCloud, a directory platform provider, suggests that managed service providers (MSPs) are now accounting for a much larger share of...

/ February 3, 2022
The seven habits of highly effective service providers

The seven habits of highly effective service providers

The global pandemic has put IT organizations in the spotlight, with greater pressure to deliver differentiated digital products and services. With enterprises expected to spend $2.8 trillion on digital transformation by 2025, IT teams need to fast-track critical priorities such...

/ February 1, 2022
Report surfaces major gains for MSPs serving enterprise customers

Report surfaces major gains for MSPs serving enterprise customers

A report published this week by Information Services Group (ISG) shows the annual contract value (ACV) of managed services contracts valued at more than $5 million hit a record $8.4 billion for the third quarter, representing a 22 percent increase...

/ October 14, 2021
Next wave of COVID-19 fallout for MSPs starts to arrive

Next wave of COVID-19 fallout for MSPs starts to arrive

The COVID-19 pandemic is yet another classic example of an ill-wind that ultimately threw a lot of good in the general direction of managed service providers (MSPs). Naturally, the MSP community as a whole wishes it never happened, but like...

/ July 22, 2021 / 1 Comment
How Barracuda’s acquisition of SKOUT Cybersecurity helps MSPs

How Barracuda’s acquisition of SKOUT Cybersecurity helps MSPs

We have some exciting news to share! Barracuda has completed its acquisition of SKOUT Cybersecurity, a Melville, NY-based leader in cyber-as-a-service software for Managed Service Providers (MSPs) and provider of an extended detection and response (XDR) platform and service. Making SKOUT...

/ July 13, 2021
Selling yourself as a one-man MSP

Selling yourself as a one-man MSP

If your MSP business is a one-man shop, there are a variety of challenges you face that larger MSPs don’t have to overcome. For example, you probably run into some different objections when pitching yourself and your services to prospects,...

/ May 25, 2021 / 3 Comments
What your MSP business can measure, can also be managed

What your MSP business can measure, can also be managed

In my previous article, I recommended that MSPs make decisions based on clearly defined metrics, rather than just your gut feelings. In this post, I want to take a deeper dive into the value of managing your MSP business with...

/ May 24, 2021
Why your MSP needs to stop relying on gut feelings

Why your MSP needs to stop relying on gut feelings

Have you ever heard the phrase “What gets measured, gets managed?” This famous quote came from Management Consultant, Peter Drucker, and is something that I’d urge any IT solution provider or managed service provider (MSP) to listen to. Why do...

/ April 20, 2021 / 2 Comments
Why MSPs should get involved with community service

Why MSPs should get involved with community service

The last year taught marketers a lot. One lesson that really stands out is the importance of community service, and this is no different for managed service providers (MSPs). As an MSP, our clients are the businesses in our communities...

/ April 12, 2021
Q&A: An award-winning MSP partner program

Q&A: An award-winning MSP partner program

Relationships are at the heart of everything an MSP business does and needs to succeed. In order to deliver the best service offering possible to customers, an MSP first needs a strong relationship with vendors and other third-party providers. So,...

/ September 28, 2020