Tag: MSPs

How MSPs can prosper with pricing, incentives, and deals

How MSPs can prosper with pricing, incentives, and deals

Customers like known costs when it comes to MSP contracts. They tend to dislike the use of variables such as resource or time charges, preferring either per user or per organization charging instead. While this can work for the MSP...

/ May 16, 2023
Industrial IoT can become a thriving market for MSPs

Industrial IoT can become a thriving market for MSPs

I recently had the opportunity to tour a metals factory in the industrial city of Evansville, Indiana. The chief metallurgist was showing me how connected their manufacturing systems have become, as well as how much “industrial IoT (IIoT)” has grown...

/ May 15, 2023
MSPs can create value amid growing cloud costs

MSPs can create value amid growing cloud costs

A survey of 100 vice presidents from organizations with more than 1,000 employees suggests a need for increased visibility into cloud spending. This has become a major opportunity for managed service providers (MSPs) that have cloud expertise. Conducted by Vega...

/ May 11, 2023
Why XDR is essential for MSPs

Why XDR is essential for MSPs

With the rise in cyberattacks continuing to accelerate, and the complexity of those attacks increasing, managed services providers (MSPs) and managed security services providers (MSSPs) can potentially provide much-needed support for embattled IT departments. However, service providers face the same...

/ May 4, 2023
The opportunity for managed security services is now

The opportunity for managed security services is now

It doesn’t appear that cybersecurity is exempt from a wave of cutbacks that have been made by organizations around the globe, but if there is one bright spot from a managed services perspective, it is that more organizations are relying...

/ April 24, 2023
New MSP program: Intel Connectivity Analytics

New MSP program: Intel Connectivity Analytics

It’s about to become simpler for managed service providers (MSPs) to diagnose wireless connectivity issues thanks to a connectivity analytics program launched by Intel. MSPs that sign up to participate in the Intel Connectivity Analytics program can remotely use software...

/ April 17, 2023
Survey sees larger MSPs embracing AIOps

Survey sees larger MSPs embracing AIOps

A global survey of 127 managed service providers (MSPs) with at least $25 million in revenue and more than 500 employees finds that the use of artificial intelligence to manage IT operations has significantly increased. Conducted on behalf of OpsRamp,...

/ March 22, 2023
reliance on msp increases thanks to digital business transformation
Digital business transformation needs driving demands for MSPs

Digital business transformation needs driving demands for MSPs

A survey of 1,000 technology leaders conducted by Logicalis finds well over half (57 percent) expect to work more closely with managed service providers (MSPs) to achieve digital business transformation goals.

/ March 14, 2023
The geographical IT salary is narrowing

The geographical IT salary is narrowing

One of the benefits of being a managed service provider (MSP) in a smaller market is that IT professional salaries, mainly due to the lower cost of living, tend to be lower than in places such as New York or...

/ March 7, 2023
What else is on the horizon for MSPs in 2023?

What else is on the horizon for MSPs in 2023?

We see many reports each year, but when a Google-owned entity puts out its thoughts, we tend to pay closer attention. Recently, Google subsidiary Mandiant released its 2023 cybersecurity threat report highlighting trends to keep an eye on in the...

/ February 16, 2023