Tag: MSPs

What today’s customers expect from their MSPs

What today’s customers expect from their MSPs

For managed services providers (MSPs) to stay competitive, they must anticipate their customers’ needs. This may have been a little easier in the past because there were standard sets of services and capabilities that many clients were looking for when...

/ July 31, 2023
Hybrid clouds spark need for managed platform engineering services

Hybrid clouds spark need for managed platform engineering services

The latest public cloud services market report from International Data Corp. (IDC) finds that revenue grew 23 percent year over year to reach $545.8 billion in 2022. The bulk of those revenues were generated by software-as-a-service (SaaS) platforms (45 percent),...

/ July 25, 2023
report provides insights into the state of healthcare cybersecurity
The state of healthcare cybersecurity insights shared in a new report

The state of healthcare cybersecurity insights shared in a new report

Europe, in general, has been ahead of the United States when it comes to cybersecurity regulation at the governmental level, such as healthcare cybersecurity. Still, regarding industry-specific cybersecurity protocols, the record is more mixed, with some industries ahead of the...

/ July 20, 2023
guide to services pricing
The MSP’s guide to services pricing

The MSP’s guide to services pricing

For managed service providers (MSPs), it’s obvious that pricing is important. Prospects will generally only pay the going market rate, typically driven by your competition’s offering. As such, you must be careful in how you price your service offerings. For...

/ June 22, 2023
MSPs and the next wave of cybersecurity AI solutions

MSPs and the next wave of cybersecurity AI solutions

While cybersecurity researchers tend to revel in discovering vulnerabilities, many of the ones that do get disclosed require cybercriminals to have extensive expertise to exploit. Most cybercriminals today remain focused on launching attacks that use tried and true techniques and...

/ June 19, 2023
Security is more than table stakes

Security is more than table stakes

Security has always seemed to be at the top of most organizations’ mind. At the same time, it is often a lower priority when setting aside discrete investment. Outsourcing functions to an MSP can be seen by many as a...

/ June 13, 2023
Celebrating the resiliency of MSPs on Global MSP Day 2023

Celebrating the resiliency of MSPs on Global MSP Day 2023

Global MSP Day 2023 has arrived! For the sixth year in a row, we will be celebrating the growth and opportunities that continue to abound for MSPs within the ever-changing managed services industry. And as part of this annual celebration,...

/ June 1, 2023
Global MSP Day 2023: Q&A with our thought leaders

Global MSP Day 2023: Q&A with our thought leaders

It’s an exciting week for the managed service provider (MSP) community – Global MSP Day 2023 is tomorrow! On June 1st, we’ll be celebrating, networking, and learning alongside MSPs around the world. This day would not be possible without the...

/ May 31, 2023
Global MSP Day 2023: The secret to thriving and growing in the MSP industry

Global MSP Day 2023: The secret to thriving and growing in the MSP industry

How does a full day of networking and learning with your fellow MSPs around the world sound? If you want to know the latest trends and challenges facing IT professionals, then don’t miss this year’s annual Global MSP Day 2023,...

/ May 25, 2023
Honoring the MSP community on Global MSP Day 2023 

Honoring the MSP community on Global MSP Day 2023 

June 1st is quickly approaching, and the excitement is building! We’re looking forward to a collaborative Global MSP Day. As we get closer to the big day, SmarterMSP surveyed MSPs to learn what it means to be an MSP, as...

/ May 18, 2023