Tag: MSPs
DaaS market is finally coming of age
It’s been a long time coming, but it appears that the desktop-as-a-service (DaaS) method for managing IT is finally gaining significant traction. A report from Custom Market Insights values the DaaS market at $6.2 billion in 2023, with a compound...
First NIST update in a decade: What MSPs need to know
Managed service providers (MSPs), chief information security officers (CISOs), and IT professionals have long relied on the National Institute of Standards and Technology (NIST) for roadmaps and best practices in cybersecurity. The NIST framework was first released in 2013. Still,...
Ten essential sales hunting skills for MSPs
Sales hunting is a critical role for managed service providers (MSPs). The first sales role most MSPs hire is an appointment setter or an outside salesperson whose primary responsibility will be prospecting for new clients. Before you hire, it’s important...
Insider threats continue to raise concerns
Much of the attention in cybersecurity has focused on overseas threats, such as the war in Ukraine and other robust cybercriminal activities in China and Iran. However, data shows that sometimes the most significant danger isn’t from some faraway hacker...
ATOs are on the rise, and MSPs can help
Recently, a catering company owner in Kettering, Ohio started receiving odd emails: a package she ordered from Amazon had been delivered, but she couldn’t remember ordering anything. Following the Amazon incident, she received an email notifying her that her life insurance premiums...
What today’s customers expect from their MSPs
For managed services providers (MSPs) to stay competitive, they must anticipate their customers’ needs. This may have been a little easier in the past because there were standard sets of services and capabilities that many clients were looking for when...
Hybrid clouds spark need for managed platform engineering services
The latest public cloud services market report from International Data Corp. (IDC) finds that revenue grew 23 percent year over year to reach $545.8 billion in 2022. The bulk of those revenues were generated by software-as-a-service (SaaS) platforms (45 percent),...
The state of healthcare cybersecurity insights shared in a new report
Europe, in general, has been ahead of the United States when it comes to cybersecurity regulation at the governmental level, such as healthcare cybersecurity. Still, regarding industry-specific cybersecurity protocols, the record is more mixed, with some industries ahead of the...
The MSP’s guide to services pricing
For managed service providers (MSPs), it’s obvious that pricing is important. Prospects will generally only pay the going market rate, typically driven by your competition’s offering. As such, you must be careful in how you price your service offerings. For...
MSPs and the next wave of cybersecurity AI solutions
While cybersecurity researchers tend to revel in discovering vulnerabilities, many of the ones that do get disclosed require cybercriminals to have extensive expertise to exploit. Most cybercriminals today remain focused on launching attacks that use tried and true techniques and...
